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Front Desk Registration - PRN

Post Falls ER & Hospital
3.3 out of 5
Post Falls, ID
$20 - $24 an hour - PRN
Pay in top 20% for this fieldCompared to similar jobs on Indeed

Location

Post Falls, ID

Full job description

Job Types: PRN

Great News, Post Falls! We are opening a new Post Falls ER & Hospital in your area. It will feature expert ER care, shorter wait times, and an unwavering commitment to the well-being of our patients. Our new hospital will open in the Summer of 2024!

We are looking for motivated, caring, committed new team members! Our Front Desk Representative (FDR) greets patients or guests in a friendly and courteous manner. The FDR also performs check-in and check-out functions by obtaining accurate patient demographic information, financial information, and insurance information, obtaining necessary signatures, and collecting co-pays. The FDR must maintain a neat, professional appearance and an organized work area.

Qualifications required:

  • High School Graduate or equivalent
  • 3 - 5 years consecutive experience in medical registration/admitting in an emergency department setting (required)
  • Computer Savvy!!!

Essential Job functions and responsibilities:

· Front Desk – Using positive relational skills to greet the patients and guests at the Emergency Center. Determine the services needed and direct accordingly. Obtains demographic information from either the patient, family member, or friend. Obtains all signatures and financial data to ensure accurate and efficient patient account billing. Keeps accurate logs of patient information. Answer phones, take accurate messages, and log into the message book or direct callers to appropriate individuals. Maintains office supplies and order as delegated. Demonstrates knowledge and respect of patient’s right to privacy and protection of patient confidentiality. Maintains patient’s safety and privacy at all times.

· Financial – Collects cash, checks, and credit card payments for emergency department co-pays and payments on accounts, maintaining an accurate financial ledger. Responsible for daily reconciliation of patient accounts.

· Cleanliness—Participates in maintaining the overall cleanliness of the facility, including sweeping, vacuuming, and mopping floors, cleaning restrooms, and maintaining a clean lobby.

· Communication—Communicates with patients, families, physicians, other department personnel, and peers in an accurate, courteous, and professional manner in accordance with the Emergency Center’s core values and customer service basics.

· Professional Development – Participates in monthly staff meetings and performance improvement activities.

· Other – Performs other tasks and projects as assigned by Director of Nursing or a member of management.

Full-Time Staff receive benefits

Pay: $20.00 - $24.00 per hour

Healthcare setting:

  • Medical office

Medical specialties:

  • Emergency Medicine
  • Primary Care

Schedule:

  • Day shift
  • Night shift

Experience:

  • Patient Access Rep: 2 years (Required)
  • Hospital / Clinic Setting: 1 year (Preferred)

Ability to Relocate:

  • Post Falls, ID: Relocate before starting work (Required)

Work Location: In person