Receptionist
Full job description
About us
The Muslim Community Center (MCC) is a 501(c)(3) non-profit and a multi-purpose complex that serves the social, educational, and recreational needs of the Capital District. We aim to promote unity through the development and implementation of programs and activities to inspire the wellbeing of the greater community that we are located in. The MCC is guided by the principles and values of Islam and democracy, and we welcome all members within and outside the community regardless of their faith and background.
MCC is an Equal Opportunity Employer. All applicants will receive consideration without any bias.
Description:
The Front Desk Gym Receptionist will work in a fast paced, high energy environment with an emphasis on customer service. This position will provide assistance to members along with inquiries about gym operations and policies, as well as perform various administrative duties.
This detail-oriented individual will possess excellent customer service skills and the ability to communicate effectively with both staff and members.
Requirements:
- Always maintain the front desk and reception area with the highest level of cleanliness and organization.
- Be punctual and reliable.
- Must be knowledgeable of the Gym administrative practices, procedures, and safety guidelines (Training will be provided).
- Be knowledgeable of all programs and events and demonstrate a commitment to promote events held at the facility.
- Excellent sales, communication (in person, phone, email), and customer service skills required.
- Goal-oriented with an ability to achieve sales in memberships and effectively communicate our membership programs and services.
- Must have genuine hospitality and professionalism when assisting and greeting people.
- Must have proficient computer skills and the ability to learn and use the MCC Gym software system.
- Must have flexibility for a non-traditional schedule including some holidays and ability to cover or trade shifts when necessary.
- Must be able to move intermittently throughout the day; movements might include reaching above the shoulders and occasional lifting max of 30 lbs.
- Basic sweeping and mopping of the gym floor, lobby, fitness center and aerobic rooms.
- Ensure the closing checklist is completed each night.
Recommended Certifications:
- Adult CPR
- AED
- Standard First Aid, and/or personal training certification
Job Type: Part-time
Pay: $15.00 per hour
Expected hours: 20 – 30 per week
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Required)
Ability to Relocate:
- Schenectady, NY 12304: Relocate before starting work (Required)
Work Location: In person