Head of EV Charger Operations and Maintenance

Status: Full-Time

Location: Los Angeles, CA

About Us

Zeem is pioneering a subscription-style approach that provides everything vehicle fleets need to transition to the zero-emission future, including commercial electric vehicle leases, charging, maintenance, and parking – for a simple, all-in monthly fee.

At Zeem, you’ll join a talented and driven team of thought leaders committed to forging a more efficient and sustainable future in the commercial EV space. We have a startup mentality that prizes innovation, rewards hard work and fuels an organizational focus on rapid growth. We also strongly believe that the best solutions are developed by teams of supportive colleagues with diverse approaches and experiences – and we strive to foster an environment of openness and inclusion.

We’re looking for dynamic and collaborative professionals with a passion for solving complex challenges and a sense of urgency that matches the demands of being a leader in a constantly evolving industry like ours. We are headquartered in Los Angeles – where we operate one of the world’s largest commercial EV charging hubs – and are actively scaling our zero-emission model at airports, seaports and other major transportation centers across the country.

The Role

We are seeking a highly skilled and experienced Head of EV Charger Operations & Maintenance (O&M) who will be responsible for ensuring the reliable operation and high uptime of electric vehicle (EV) charging stations. This role involves leading the maintenance, troubleshooting, and repair of EV chargers, as well as implementing a comprehensive preventive maintenance program. The successful candidate will have a strong background in maintenance programs, tracking equipment performance, and managing teams to achieve operational excellence.

Key Responsibilities:

· Ensure optimal uptime and reliability of all EV charging stations.

· Monitor and analyze charger performance data to identify and address issues proactively.

· Develop and implement strategies to minimize downtime and improve overall charger performance.

· Design, implement, and oversee a comprehensive preventive maintenance program for all EV chargers.

· Schedule and manage routine inspections, servicing, and testing of equipment to prevent unexpected failures.

· Collaborate with technical teams to continuously improve maintenance procedures and protocols.

· Lead the response to operational issues, including diagnosing and resolving faults, and coordinating repairs.

· Maintain clear and effective communication channels for reporting and resolving issues in a timely manner.

· Ensure that all maintenance and repair activities comply with safety and regulatory standards.

· Develop and maintain a system for tracking the performance and maintenance history of all chargers.

· Generate regular reports on charger performance, uptime, and maintenance activities.

· Use data-driven insights to recommend improvements to the charging network.

· Manage and mentor a team of O&M technicians and support staff.

· Ensure that the team is adequately trained and equipped to perform maintenance tasks effectively.

· Foster a culture of safety, quality, and continuous improvement within the O&M team.

· Work closely with the engineering, operations, and customer service teams to ensure seamless operation of the charging network.

· Liaise with equipment manufacturers, service providers, and other external stakeholders as needed.

Qualifications:

· Proven experience in operations and maintenance, particularly in the context of electrical or industrial equipment.

· Strong understanding of preventive maintenance programs and best practices.

· Experience in tracking and analyzing equipment performance data.

· Leadership experience, with the ability to manage and develop technical teams.

· Excellent problem-solving and troubleshooting skills.

· Familiarity with safety and regulatory requirements related to electrical systems.

· Ability to communicate effectively with technical and non-technical stakeholders.

· Experience in the EV charging industry or a related field.

· Technical certification or degree in electrical engineering, maintenance management, or a related discipline.

· Familiarity with modern maintenance management software and tools.

Location

· The position will be located in Los Angeles

· Candidates willing to travel as often as needed (up to 50% of the time) for team collaboration and project engagement.

The position will provide a competitive salary commensurate with experienceplus the possibility of additional short-term incentive compensation/commission and equity for exceptionally well-qualified candidates. Actual compensation will be determined based on experience, qualifications, business needs, and other job-related factors permitted by law. If you are someone outside of this range who is interested in this opportunity, we would still encourage you to apply.

Zeem is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Type: Full-time

Pay: $80,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Extended hours
• Monday to Friday
• Weekends as needed

Experience:

• EV Charger Maintenance: 3 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Inglewood, CA (Required)

Ability to Relocate:

• Inglewood, CA: Relocate before starting work (Preferred)

Work Location: In person