Health Care Interpreter/Translator

Oregon Health Authority Certified HCI required, and be listed on the central registry.

The Children's Clinic is actively seeking a Qualified or Certified Health Care Interpreter- Spanish to join our team! Candidate must have completed Oregon’s Health Care Interpreter (HCI) Program and be registered with Oregon’s Health Care Interpreter Registry.

Essential Functions:

• Answer the telephone professionally and courteously, scheduling patient appointments following procedures for proper timing and routing. Follow established guidelines to route complex messages to medical staff.
• Provide thorough, timely, and accurate interpreting for patients, families, providers, and staff.
• Serve as a resource to patients, families, and staff
• Establish and maintain quality service and positive interaction with patients, families, providers, and staff.
• Explain clinic resources, office protocols, and processes to patients and families
• Assist with patient follow-up as needed.
• Participate in patient outreach to achieve ongoing quality measures and maintain scheduling guidelines.
• Sustain excellent patient interactions using clear communication and problem-solving skills.
• Maintain confidentiality of sensitive patient information at all times.
• Successfully work in a fast-paced, changing environment with effective time management and the ability to multitask and prioritize workload.
• Independently recognize, interpret, and evaluate situations and their level of urgency.
• Display high standards of office conduct.

What you'll need:

• The ability to fluently speak, read, and write in English and in Spanish.
• Knowledge of anatomy, major body systems, and medical terminology in Spanish and English.
• Demonstrated exceptional communication skills, including accurately conveying necessary information, listening effectively, and asking questions where clarification is needed.
• High school diploma or equivalent required.
• Minimum of 1 year of experience in a professional interpreting setting (healthcare, legal, or other related) in both remote and in-person modalities, with one year in a healthcare setting.
• Oregon Health Authority Certified HCI required, and be listed on the central registry.

Pay: Commensurate with experience.

Schedule: Full-time. Monday-Friday , 8:30am-5:30pm.

Immunizations are a requirement for employment to help ensure a safe and healthy workplace by reducing the risk of communicable diseases. TCC requires proof of vaccination including MMR, Hepatitis B, Tdap, Varicella, Influenza, and TB Screening.

HR Req. # 2026-1005

Pay: $24.00 - $36.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Work Location: In person