Hearing Instrument Specialist

Inspired Hearing Solutions Job Requisition
Dispenser/Hearing Instrument Specialist

Position Summary

The Inspired Hearing Solutions Hearing Instrument Specialist is responsible for the identification and rehabilitation of hearing impairment including determining the appropriateness and benefit of amplification. Also, provides basic audiometric testing. The Hearing Instrument Specialist counsels patients regarding test results and reviews options that best meet their hearing care needs. Performs hearing aid testing, selection, and fitting to all populations. Reviews pricing and sale of hearing aids as a part of the patient education process.

Primary duties

· Establish rapport and gather history from patients, conduct audiometric testing and other diagnostic measurements, and make recommendations for hearing aids

· Provide counseling and care which delights the patients

· Make ear impressions and ear molds, order instruments

· Program hearing aids using a computer

· Fit hearing aids and assist with any adjustments, questions or problems

· Dispense accessories including batteries, special products, ALD'S, or any other product available through practice

· Report patient test results to originating referral source or appropriate staff member for tracking and documentation

· Maintain all clinical records and charts as specified by practice management

· Support clinic operations by conducting quality control analysis of incoming hearing aids and maintenance of test areas, equipment and supplies

· Achieve the clinical operational variables and the monthly and annual goals

· Maintain documentation and patient files

Applicant Characteristics

· Patience

· Trustworthiness

· Calm demeanor

· Empathy for others

· Enjoys people

· Presents a professional appearance

· Excellent interpersonal skills that allow effective working relationships with a wide range of patients, colleagues, and vendors

· Sales / business-minded

· Interest in technology

Skills & Abilities

Demonstrated proficiency in hearing aid dispensing to include programmable hearing aids of major manufacturers.

· Reasonable problem-solving skills

· Strong keyboard/computer/Audiology diagnostic and hearing aid software and equipment experience.

· Must be able to organize time and prioritize numerous duties within strict deadlines.

· Requires the ability to deal with numerous interruptions.

· Must deal with customers in a caring and respectful manner.

· Must be detailed oriented.

· Demonstrated ability to prioritize and handle a high volume of patients

· Must be able and willing to generate referrals from patients and physicians

· Must be able to problem solve and manage the day-to-day operations of the clinic independently

Education / Experience

Required:

· High School Diploma

· Licensed hearing instrument specialist in the state of Virginia

Desired

· 4-year College Degree

· Related experience in medical field

Job Types: Full-time, Part-time

Pay: From $75,000.00 per year

Expected hours: 20 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Experience level:

• 3 years

Incentive pay type:

• Commission pay

Schedule:

• 4 hour shift
• 8 hour shift
• Choose your own hours
• Day shift
• Monday to Friday
• No nights
• No weekends

Work setting:

• Clinic
• In-person
• Office

License/Certification:

• Virginia Hearing Instrument Specialist Licensure (Preferred)

Work Location: In person