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HIV-AIDS Care Coordinator

Serve the People Community Health Center
4.0 out of 5
1206 E 17th St, Santa Ana, CA 92701
$18 - $21 an hour - Full-time


1206 E 17th St, Santa Ana, CA 92701

Pulled from the full job description

  • 401(k)
  • 401(k) matching
  • 403(b) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off

Full job description


The HIV/AIDS Care Coordinator (CC) provides quality and comprehensive HIV Health Education, HIV counseling and testing, and facilitates HIV Prevention to patients at high risk for infection or transmission of HIV. The CC working with the HIV Prevention Service Coordinator will assists in health center enrollment of new patients and provides assistance with organizing outreach initiatives and events to increase health center recognition. The HIV/AIDS Care Coordinator monitors, evaluates, and reports on progress toward grant deliverable. The CC is also expected to represent STPCHC by serving on internal and external workgroups, collaborative, and coalitions. All program activities will address and empower each client’s efforts to reduce the risk of HIV infection or transmission and assist in community building in STPCHC’s service area.


· Provide HIV/STI testing in clinical settings, out on the mobile units and in field-based locations.

· Conduct risk behavior screenings to provide basic PrEP/PEP information and other HIV prevention options as necessary.

· Coordinate program intakes and assessments with PrEP/PEP clients.

· Conduct referrals as needed based on the assessments conducted at program intake and follow-ups.

· Manage and track the referral of clients to medical care and necessary support services in the community.

· Provide education about benefits that a client may be eligible for and/or explain how best to use existing benefits.

· Coordinate patient appointments for PrEP/PEP initial and follow-up medical and non-medical visits

· Provide PrEP/PEP education regarding adherence, missed dose protocols, side effects, and symptoms of seroconversion

· Coordinate patient appointments for PrEP/PEP initial and follow-up medical visits

· Accurately complete required documentation for HIV Prevention programs including HIV counseling and testing forms, client satisfaction surveys, incentive logs, program forms, and others as determined by HIV Prevention Team leadership.

· Participate in regular internal audits to ensure program documentation, charts, and reports are accurate and completed monthly.

· Promote HIV Prevention Team activities through in-service presentations to STPCHC staff and other partnering agencies.

· Participates in program, departmental, division, and organizational staff meetings.

· Completes comprehensive training for HIV Prevention Program staff including, HIV test counselor training, group facilitation, client-centered counseling, harm reduction, etc. as required by HIV Prevention Team leadership, grant requirement and/or local health authority.

· Other duties as assigned and relevant to core activities of the HIV Prevention Program.


  • A minimum of one (1) year of experience in a human services field required (e.g. mental health, substance use disorder services, homeless services, etc.), previous experience providing HIV prevention or case management services strongly preferred.
  • A minimum of one year professional experience in Motivational Interviewing and/or demonstrated capacity to deliver client-centered harm reduction counseling highly desirable.
  • Previous experience delivering case management services to low income, at-risk Latino populations preferred.

Qualities and Skills

· Strong oral and written communication skills

· Bilingual (English – Spanish) required

· Basic computer skills required (Microsoft Word, Excel)

· Self-motivated, with ability to work independently and in a collaborative, cross-functional team environment.

· Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers and customers.

· Able to organize work and follow instructions.

· Able to maintain confidential documents and information.

· Ability to work effectively and professionally in a fast-paced environment.

· Excellent customer service skills.


· High School diploma or equivalent required. Bachelor’s Degree in Social Services or other related health-related field preferred.


· $18-21 DOE


· Health insurance

· Life insurance

· Vision insurance

· Paid time off


· Tuesday to Saturday: 8am-5pm


· We currently follow all CDC guidelines. Everyone is required to wear masks in the office irrespective of vaccination status.


· One location (in-person)

Job Type: Full-time

Pay: $18.00 - $21.00 per hour


  • 401(k)
  • 403(b) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


  • 8 hour shift
  • Day shift

Work setting:

  • Clinic
  • Office

Ability to commute/relocate:

  • Santa Ana, CA 92701: Reliably commute or planning to relocate before starting work (Required)


  • Customer service: 1 year (Preferred)
  • STI & STD prevention: 1 year (Required)


  • Spanish (Required)

Work Location: In person