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House Concierge for Meditation Studio

Official RItual
112 West 17th Street, New York, NY 10011
From $17 an hour - Part-time

Location

112 West 17th Street, New York, NY 10011

Benefits
Pulled from the full job description

  • Flexible schedule
  • Flextime

Full job description

JOB DESCRIPTION

House Concierge

The House - Official Ritual

Title: House Concierge

Location: Manhattan, NYC

Position Type: In Person, Hourly, Minimum 10 Hours per Week

Reporting Relationships: Reports to House Manager

Summary

The House Concierge is the touch point for all Members and guests, welcoming them into the space and helping to prepare them for meditation.
This is a hospitality and member-facing position, where kindness and a helpful attitude are paramount.

Responsibilities

MEMBER CONCIERGE (80%)
● Welcomes Members into the space, makes them feel at home and helps them through their first visit to The House

● Answers questions about protocols, class-packs, or their membership

● Makes tea for Members

● Sells additional Memberships + Retail Items

● Follows up via email and text message to Member questions

HOUSE STEWARD (20%)
● Keeps the space tidy in between sessions to ensure a consistent and on-brand experience. This includes light cleaning and rearranging of mats + cushions and restocking restroom amenities.

Competencies

CUSTOMER SERVICE: Actively participates in team-related work that contributes to the achievement of departmental or organizational objectives

ADAPTABILITY: Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusts effectively to work with new structures and people.

BUILDING RELATIONSHIPS AND TRUST: Develops strategic collaborative relationships to facilitate accomplishment of the organization's business goals; interacts with others in a way that promotes confidence about personal intentions and those of the organization.

TECHNICAL SKILL: Can figure out technical

Qualifications

EDUCATION
● Baccalaureate Degree Preferred

WORK EXPERIENCE
● Five or more years’ recent work experience with a customer-facing role with demonstrated success working collaboratively across an organization.

● Experience with direct messaging customers

Benefits

COMPENSATION
● $17/hour plus opportunities to earn sales commissions

● Free drop-in Rituals

Job Type: Part-time

Pay: From $17.00 per hour

Expected hours: 10 per week

Benefits:

  • Flexible schedule

Schedule:

  • 4 hour shift
  • Day shift
  • Evening shift

Work Location: In person