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Housing Choice Voucher Specialist

Worthington HRA
819 10th St, Worthington, MN 56187
Hybrid work
$45,000 - $52,000 a year - Full-time


819 10th St, Worthington, MN 56187

Pulled from the full job description

  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Loan forgiveness
  • Mileage reimbursement
  • Paid time off

Full job description

Housing Choice Voucher Specialist

Housing & Redevelopment Authority of Worthington, MN

Preferred Qualifications of Education and Experience

Expected starting annual salary is $45,000 to $52,000.

Bachelor’s degree from an accredited college in human services or a business field. Accounting experience and ability is preferred.


A combination of education and experience equivalent to three (3) years of experience in a similar position as listed in the work functions.

Nature of Work

For the right candidate, this position can be a hybrid work schedule. The HRA will provide equipment for a home office. In-office training is required. The timeframe for training will be determined by the Executive Director.

Under supervision, manages an assigned caseload, performs day-to-day coordination and quality control of eligibility, inspections, new leases, annual re-certifications and program terminations in accordance with Agency policy and in compliance with funding regulations. Applicants should be willing take time and opportunities to better themselves as an employee of the HRA.

Examples of Work

Manages an active caseload of clients receiving rental assistance benefits, reviews applications to determine eligibility, conducts initial lease up, annual re-examinations, portability and interim rent changes following HRA policies and program regulations

Conducts rental inspections, determines compliance with federal guidelines, communicates results to tenants and landlords, and follows up to re-inspect and address violations as necessary

Calculates and prepares Housing Assistance Payment contracts and authorizes monthly housing assistance payments between the HRA and landlord/owners

Serves as primary contact with program participants, rental unit owners, managers and landlords. Provides explanations regarding housing programs and regulations, policies and procedures. Responds to telephone and in-person inquiries. Troubleshoots/resolves conflicts with payments, clients and files

Manages specialty programs including advertising, enrollment, case management, education and eligibility

Maintains client files and records with accuracy ensuring all documentation and information is complete and correct

Performs other office duties as assigned, included accounting work for all HRA programs

Knowledge Preferred

Knowledge of state and federal housing programs

Knowledge of office procedures and practices

Knowledge of laws and regulations pertaining to landlord/tenant relations

Knowledge of eligibility requirements for state and federal program funding

Skills and Abilities Required

Skill in performing and providing customer service

Skill in critical thinking and problem solving

Skill in the use computers, technology and unique software

Ability to maintain accurate and systematic records

Ability to work with a varied client base including special populations, clients with special needs and persons of diverse ethnic and economic backgrounds

Ability to establish and maintain effective working relationships with other employees and the public

Ability to perform complex tasks and handle routine decisions in accordance with policy

Ability to learn and adapt in a changing environment

Persons with disabilities: The above is a general listing of job duties. Essential and non-essential functions may vary by individual position. Reasonable accommodation may be available for both essential and non-essential job duties.


  • Generous PTO Schedule
  • 11 paid holidays
  • Employee Health, Dental, Vision, and Life Insurance available- 86% of single Health Insurance premiums are paid by employer
  • Employer paid retirement plan
  • Potential eligibility for Public Service Loan Forgiveness according to the Federal Student Aid office

Job Type: Full-time

Pay: $45,000.00 - $52,000.00 per year


  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Mileage reimbursement
  • Paid time off
  • Retirement plan
  • Vision insurance


  • 8 hour shift
  • Monday to Friday

Ability to Relocate:

  • Worthington, MN 56187: Relocate before starting work (Required)

Work Location: Hybrid remote in Worthington, MN 56187