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Implementation Lead

United States
$50,000 - $55,000 a year


United States

Full job description

JOB POSITION: Implementation Lead

Salt Lake City, UT- Remote Opportunities from other states.


SuiteRx is a pharmacy software vendor addressing the needs and challenges presented in the independent pharmacy market. Developed by pharmacists, our Intelligent Pharmacy Software (IPS) program enables independent and small chain pharmacies to use state of the art technology to better meet the needs of their customers and increase speed and accuracy in the pharmacy.

We are looking for a full time Implementation Lead for our expanding growth in the marketplace. This is a wonderful opportunity to grow your experience managing software implementations, flex your leadership and coaching skills and provide exceptional customer service.


The Implementation Lead will be responsible for coordination and management of projects with assistance from implementation specialists that are responsible for the implementation of technical systems, software, hardware or other solutions. Reviews external client product demands, develops project plans and ensures that implementations are completed on time, within budget, and meet client expectations. The perfect candidate will have pharmacy experience, specifically a technician role. The
Implementation Lead works closely with the software installation team, sales team and executive leadership team to ensure smooth product launch and deployment. The Implementation Lead will report directly to the Implementation Manager.

Responsibilities include, but are not limited to, client training, internal and external status reporting, proactive issue triage, coordination, documentation and management of go-live activities, product configuration and post go-live support for clients, as needed.


  • Minimum 2 years Pharmacy Technician required
  • IT Project Management experience preferred
  • Self-starter, with a strong sense of ownership, assertive follow-through and a passion for the highest level of customer satisfaction
  • Must be able to effectively communicate with executives and clients
  • Strong analytical and organizational skills and attention to detail
  • Must be able to manage multiple projects at once
  • Strong general computer literacy, including MS Office, Internet applications, and the ability and desire to advance technically
  • Willingness to travel up to 50%
  • Knowledge of SuiteRx IPS platform preferred

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year


  • Microsoft Office: 1 year (Required)
  • Product Demos: 1 year (Preferred)
  • Analysis Skills: 1 year (Preferred)
  • Project Management: 1 year (Preferred)
  • pharmacy technician : 2 years (Required)
  • Pharmacy Software: 2 years (Required)

Additional Compensation:

  • Bonuses

Work Location:

  • Multiple locations
  • Fully Remote
  • On the road


  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Flexible schedule

This Job Is Ideal for Someone Who Is:

  • Dependable -- more reliable than spontaneous
  • People-oriented -- enjoys interacting with people and working on group projects
  • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
  • Detail-oriented -- would rather focus on the details of work than the bigger picture
  • Autonomous/Independent -- enjoys working with little direction
  • High stress tolerance -- thrives in a high-pressure environment


  • Monday to Friday
  • Weekends required
  • Day shift
  • Overtime

Company's website:


Benefit Conditions:

  • Waiting period may apply
  • Only full-time employees eligible

Work Remotely:

  • Yes