Inside Sales Support

JOB SUMMARY

An Inside Sales Support for WRS will acquire new business by developing strong customer relationships, analyze sales data, track performance metrics, and provide actionable insights to optimize team performance and meet sales targets. The individual will be experienced in and familiar with all components associated with Residential Roofing.

RESPONSIBILITIES AND DUTIES

• Work to establish add-on business with existing customers
• Maintain up-to-date knowledge base of entire product line
• Attend industry and product related training programs, conferences, seminars and educational forums
• Work closely with inside sales consultants to assure customer satisfaction and business accountability
• Assist the sales manager in developing new business ideas to achieve sales objectives
• Work to build long term relationships with customer base
• Enter new leads into Acculynx and assign accordingly to who the Sales Manager or VP of Sales for WRS say to.
• Stay on top of current leads/prospects activity…leads checked daily, prospects every 3-4 days, etc. – assist reps with communication to clients re: scheduling initial inspection, scheduling adjuster appts, has client received their initial insurance report, have they received depreciation check? Communication is KEY!
• Provide accurate price quotes in a timely manner to customers
• Establish new business opportunities with potential customers through cold calling, telemarketing, provided leads, networking and client/associate referrals
• Follow-up after project on satisfaction and request review for their sales rep
• Sales Rep always needs to ask for reviews but it always helps when someone else does the whole “If Mike was outstanding, it would really mean a lot if you could leave him a google review”
• Perform other duties as assigned

QUALIFICATIONS AND SKILLS

• Previous sales experience
• Knowledge in residential roofing systems and terminology
• Ability to work independently as well as part of a team
• Professional demeanor both on the phone and in person
• Must have PC knowledge (i.e. Microsoft Office)
• Previous customer service experience
• Ability to remain organized while handling multiple projects/tasks
• Ability to communicate with co-workers, customers and vendors (verbal and written)
• Experience in a position that deals directly with customers (front-line)
• Must have a valid driver’s license
• Roofing knowledge is required

REQUIRED EDUCATION AND EXPERIENCE

• Sales: 5 years
• Experience in Residential Roofing Sales
• Associate Degree

Job Type: Full-time

Pay: $17.81 - $19.24 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Shift:

• Day shift
• Morning shift

Experience:

• Inside sales: 1 year (Preferred)
• Residential Roofing: 1 year (Preferred)

Ability to Relocate:

• Houston, TX 77075: Relocate before starting work (Preferred)

Work Location: In person