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Inside Sales/Counter Sales

Lee Building Products
3.0 out of 5
103 Cross St, Glasgow, KY 42141
$15 - $21 an hour - Full-time

Location

103 Cross St, Glasgow, KY 42141

Benefits
Pulled from the full job description

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Full job description

ABOUT US:

In 1963 LEE Building Products, Inc started out and with the help of his 5 sons, LEE Building Products Inc., has expanded it to what it is today with 19 facilities over 400 employees across Kentucky and Tennessee.

In 2006, LEE Building Products became a 100% employee-owned company and in 2021 joined Houchens Industries, Inc. Houchens operates more than 400 retail grocery, convenience, and neighborhood market stores across 16 states. Complemented by a strong foundation of diverse companies and +18,000 employees corporate-wide, Houchens Industries is listed by Forbes as one of the largest 100% employee-owned companies in the world.

The company’s main focus is on manufacturing and distributing concrete block, architectural concrete block, pavers, retaining walls, outdoor firepits, natural and manufactured stone. We also sell and distribute many brands of clay brick, hardscape materials, natural stone, concrete masonry units, masonry accessories, hardscape accessories and landscape lighting. All-in-all, we at LEE Building Products manufacture, sell and distribute an array of products for industrial, commercial and residential use.

By building trusting relationships with employees, customers and vendors, dedication to hard work and investing in our people, production facilities and equipment, we have and will continue to meet the needs of our valued customers and industry standards. We are dedicated to serving our customers with superior service and delivering the best quality product possible.

Reports to: General Manager

Supervises: This position has no direct reports

FLSA Status: Non-Exempt
Objective of Role
Provide exceptional customer service to walk-in and call-in customers, explain products and their use, identify customer needs and suggest products that would satisfy those needs, conduct routine counters sales, schedule deliveries, and maintain the showroom in a neat and orderly fashion.
Success Factors

  • Enjoys interacting with the public and is an effective communicator
  • Polite, friendly, and likes helping people make choices
  • Ability to listen to a customer’s needs and offer potential solutions
  • Ability to multi-task
  • Competent math skills to calculate quantities of product to be ordered, count and reconcile cash drawer, and track showroom inventory
  • Enjoys problem solving
  • Detail oriented
  • Enjoys working independently
  • Ability to comply with company attendance and safety policies

Essential Functions
Note: “Yard” includes Inventory Area, Block Yard, Brick Yard, Warehouse, and Misc.

  • Assisting walk-in customers by listening to their needs and suggesting products that would fulfill their needs.
  • Learning products available for purchase and explaining how they may be used to meet a customer’s needs.
  • Performing routine office administrative functions like data entry, inventory control, filing, answering the phone, and handling cash / credit sales.
  • Using the computer system to generate invoices, order inventoried product, and enter sales data.
  • Calculating volume of product required to fulfill a customer’s order, computing change due from cash transactions, and managing inventory in the showroom.
  • Scheduling trucks to transport material and products.
  • Maintaining a clean and organized showroom and office space.
  • Helping co-workers with outside sales as needed and directed
  • Adheres to all company safety policies and procedures
  • Performing ALL tasks in a safe and professional manner by watching out for foot traffic, following standards and procedures; and complying with legal regulations.

Required Skills

  • Reading comprehension – ability to read documents to learn about products and services offered, file company documents and invoices, and understand and adhere to company policies and procedures
  • Math skills -- ability to calculate volume of product needed, make change following cash transactions, manage inventory in the showroom, and process invoices and bills of lading
  • Inventory Control – basic understanding of inventory control principles
  • Documentation Skills – ability to clearly and concisely document inventory management data in a timely manner according to approved processes
  • Computer skills –basic computer skills to use inventory and warehousing software systems
  • Physical fitness – counter sales staff should be physically fit to lift, stand, bend, and carry moderately heavy objects on a daily basis. See physical requirements.
  • Initiative – ability maintain daily tasks and responsibilities with limited supervision
  • Safety Management – the ability to use the tools and resources around you to maintain a safe working environment for yourself and others

Work Environment Physical Requirements

  • Ability to lift up to 35 pounds
  • Ability to sit, stand, squat, and stretch repeatedly throughout the work shift
  • Ability to use hands to handle, control, or feel objects, operate basic office equipment, type, and routine data entry
  • Ability to stand and sit for long periods of time
  • Ability to see details of objects that are more than a few feet away, with or without corrective lenses
  • Ability to see objects that are off to one side while looking forward (peripheral vision)
  • Ability to determine the distance between objects
  • Ability to hear sounds and respond (such as warning alarms)

Work hours and Schedule:

  • Full time or part time – Full Time
  • Typical work hours and shifts: 7:00 a.m. through 4:30 p.m.
  • Days of week – Monday - Friday
  • Overtime may be scheduled and required.
  • No travel required

Work Environment:

  • Indoors, but may be required to walk outdoors to Yard during all seasons
  • Temperature-controlled office environment, but may be required to assist customers outside during all seasons
  • Exposure to moving equipment, trucks, and heavy products

Education and Experience:

  • High School diploma or equivalent, some college preferred
  • Excellent communications skills
  • 1-2 years’ retail and / or counter sales desired, but not required
  • Good language, communication, and reading skills
  • Basic computer and telephone skills
  • Knowledge of routine office equipment such as faxes, copiers, and scanners
  • Reliable transportation required

Acknowledgements:
LEE Building Products is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. You will be expected to perform other reasonably related duties as assigned by your immediate supervisor and/or other management staff of the organization as business needs arise. You understand the responsibilities and standards outlined herein will be used as the guideline for your performance evaluation.

Your signature below attests that you have read, or have had read to you and thoroughly explained, the position description and that you have received a copy of that position description.

Lee Building Products reserves the right to revise and/or change position descriptions and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.

Job Type: Full-time

Pay: $15.00 - $21.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Glasgow, KY 42141: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person