Key Account Manager

Opportunity Summary

One of Rhode Island’s best privately held companies is looking to add a Key Account Manager to our team. This is a high visibility professional opportunity for an energetic and talented relationship manager. Your goal is to increase revenues within our marquis accounts of some of the US’s largest Distributors and Wholesalers. We’re looking for an energetic and dynamic problem solver who has the gift of influence and understands relationships matter. If you think this may be you, read on!

To be successful as a Key Account Manager, you should be able to analyze data and sales statistics and improve business and marketing strategies. You’ll work closely with both the Sales and Creative teams, helping to craft our messaging and guide our partners towards some revolutionary products tackling a growing public emergency. You’ll be directing and conducting outreach daily via phone and email, while being positively persuasive. This is not an entry level opportunity, we are looking for tech-savvy, skilled communicators who understand the needs of our customer base. Some travel occasionally to Expos/Conventions and Customer sites will be likely.

Key Account Manager Responsibilities:

• Developing and sustaining solid relationships with key clients that bring in the most income for the company.
• Addressing and resolving key clients’ complaints.
• Acting as the main point of contact between key clients and internal teams.
• Supervising the account teams assigned to each key client.
• Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients’ needs are met.
• Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
• Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
• Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.

Key Account Manager Requirements:

• Proven experience in key account management. Existing relationships with large retail merchants is a plus!
• Proficient in all Microsoft Office applications as well as CRM software.
• The ability to build rapport with key clients.
• The ability to handle multiple client accounts.
• Strong negotiation and leadership skills.
• Exceptional customer service skills.
• Excellent communication skills.

*** Please note: We won't consider your application unless you answer the following two questions (yes, this is a test):

1. Does your Indeed resume match your LinkedIn resume? We don't like surprises.

2. Do you see the base salary listed? Please don't waste our time coming in and asking for a $100k base. You will need to earn bonus to hit that. Thanks!

Job Type: Full-time

Pay: $65,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus opportunities
• Commission pay

Travel requirement:

• Up to 25% travel

Education:

• Bachelor's (Required)

Experience:

• Account management: 1 year (Required)
• Microsoft Office: 1 year (Required)

Ability to Relocate:

• Pawtucket, RI 02861: Relocate before starting work (Required) Work Location: In person

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus opportunities
• Commission pay

Travel requirement:

• Up to 25% travel

Education:

• Bachelor's (Preferred)

Experience:

• Account management: 1 year (Required)
• Microsoft Office: 1 year (Required)

Ability to Relocate:

• Pawtucket, RI 02861: Relocate before starting work (Required)

Work Location: In person