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Lead Bike Mechanic

Mountain Life Supply co
32855 Hilltop Blvd, Running Springs, CA 92382

Benefits
Pulled from the full job description

  • Employee discount
  • Flexible spending account
  • Paid time off

Full job description

We are Searching for those who like to push their limits, carry themselves to the next ridge, hit that jump (finally) and stomp that big air to join our team of amazing humans.

The right team makes all the difference! At Mountain Life Supply co we invest in the right people. We offer: Competitive pay, paid time off, a health insurance stipend, generous employee discount, continued education opportunities, paid offsite events and fun days, and a rad fast paced and ever-changing work environment

Mountain Life Supply co Core Values: Community |Adventure | Expertise | Inclusiveness | Fun

Lead Bike Mechanic:

As a pivotal role in the service shop/ rental crew you’ll be help lead a team who makes Mountain Life Supply co who we are. You’ll connect with each guest by sharing your excitement for outdoor adventures and help them explore their needs before they even realize what they need/want. You’ll lead by example and assist in growing and developing our retail/ service team. We are searching for a person who is actively involved in the biking community and is excited to help grow this community. We are a small shop so you must be willing to push your own boundaries and take on different roles as needed. Don’t worry we got your back and are a team, you just gotta bring the desire!

Core Talents:

Everyone brings something different to the table. We want to know what you know and that you want to expand on it. Some expected basics:

· Demonstrated leadership and development skills in a bike service shop/ retail setting

· Ability to work in a team environment, but to also work independently

· Strong communication skills

· Tireless drive to learn

· Desire to grow yourself and help those around you

· Flexibility for an ever-changing daily environment

· Honest with yourself and others

Experience:

· 2+ Years of experience in bicycle mechanic role and/ or leadership role.

· Ability to assess and repair all high-end mountain bike components. Including but not limited Drivetrain, brakes, wheel truing, tubeless tire set up is a must.

· Experience with parts compatibility and use of B2B sites to order customer parts as needed as well as maintain shop inventory and tools.

· Current Bike Mechanic Certification from accredited school is highly encouraged.

· Other continued education certifications including but limited to: SRAM Academy, Shimano TEC, Rock Shock service certification, Fox Master Suspension courses are a plus.

· Experience in servicing of modern pedal assist e- bikes is also cool to have.

· A first descent is not necessary, but you must have been stoked on pushing your own limits in the outdoors within the past year.

· Demonstrated ability to work with a team, achieve goals and create lasting customer experiences.

· Knowledge and experience selling outdoor sports gear (Mountain Bike, Ski, snowboard etc.) is a plus.

Requirements:

· Exemplify Mountain Life Supply co’s Core Values inside and outside of work.

· Actively participate in the bike and outdoors community.

· Execute shop services, meeting or exceeding customer expectations for quality and safety standards.

· Open and close retail store and lead retail and service shop team to achieve daily goals of customer service, sales, service/ rentals.

· Lead by example to Train and mentor new staff, give direction to peers as necessary, coordinate service and delivery.

· Assist Service Leadership team in training and building a team of technicians to accomplish all shop service, Cycle and or Snowsports department functions.

· Identify and implement improvement opportunities for shop workflow, increase productivity, and maintain or improve quality.

· Monitor quality of service work amongst shop staff, reporting any quality or service issues to management.

· Assemble and repair store rental fleet and customer bikes

· Must be willing to learn and work ski/snowboard service and rentals in the winter, this is a year round position.

· This is retail… so weekends, and holidays are our bread and butter. We ask that you are available to work at least one weekend day per week.

· Must be able to spend extended time on your feet.

· Have Fun!!

Mountain Life Supply co is an equal opportunity employer. We believe the participation of individuals of diverse ages, races, religions, cultures, abilities and personalities will add to personal development and organizational success. All employees and potential employees will be recruited, selected, trained and promoted without regard to sex, sexual orientation race, religion, marital or military status, age, national origin, color, the presence of any mental, physical or sensory disability, genetic information, gender identity, political ideology or any other basis prohibited by law.

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Expected hours: 32 – 40 per week

Benefits:

  • Employee discount
  • Flexible spending account
  • Paid time off

Schedule:

  • 8 hour shift

Supplemental Pay:

  • Bonus opportunities

Application Question(s):

  • What is your dream bike build?
  • Where was your last bike ride?
  • What color is the Park Tool tool set?
  • What type of fluid would you use in a Sram brake bleed?

Work Location: In person