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Light Duty Towing Operator

Hampshire Towing
South Hadley, MA
Part-time, Full-time


South Hadley, MA

Pulled from the full job description

  • 401(k)
  • Health insurance

Full job description

To perform emergency road service, towing, accident recovery, and abandoned vehicle recovery using assigned truck and towing equipment as trained. Present to the customer a professional image and represent Hampshire Towing through excellence of service, safe operation, and by being on time. Trucks and equipment must be maintained in compliance with Hampshire Towing guidelines. It is necessary to maintain records correctly and in a timely manner, according to procedures.

Additional Details Currently hiring for all shifts: 1st, 2nd, overnight, weekends. Full time, part-time, and commission-based shifts available. Flexibility with shifts is available: please inquire for more information.

Major Duties and Responsibilities

  • Arrive at work on time daily, ready for duty when shift starts
  • Provide towing and roadside assistance in a safe, professional and timely manner, free of accident, injury and damage
  • Submit accurate invoices and appropriate payment on time for processing
  • Complete pre-trip fluid levels according to manufacturer standards
  • Maintain excellent attendance
  • Abide by all Federal, State and Municipal laws, rules and ordinances
  • Maintain a clean driving record
  • Maintain truck and equipment in a safe, clean manner
  • Operate equipment in a professional and safe manner
  • Ensure quality customer service through professional behavior, timely arrivals, skill and courtesy
  • Maintain a professional appearance using uniforms provided by Hampshire Towing
  • Cooperate with all co-workers
  • Provide accurate and timely service when releasing vehicles from storage on weekends and after hours
  • Attend driver and employee meetings as required for employment and safety updates
  • Attend training and keep up professional certification as directed by management
  • Keep current with information provided by Hampshire Towing to maintain and upgrade industry and job knowledge
  • Assist in training new employees when requested
  • Perform other duties including dispatching, cleaning office and shop, maintaining storage yard and other chores assigned by supervisor

Job Qualifications

  • Possess appropriate and valid driver’s license for the weight of the vehicle assigned
  • Live in a geographical area that will allow for a timely response to calls from home after hours as required
  • Maintain well-groomed and clean appearance
  • Demonstrate positive customer service attitude- both to co-workers and customers
  • Must exhibit good verbal and written communication skills, legible handwriting and know basic math
  • Have no more than one preventable accident or two moving violations within three consecutive years
  • Must be able to lift 75 lbs. unassisted
  • Must be willing to submit to drug testing in compliance with Hampshire Towing policy and the Federal Motor Carrier Safety Regulations
  • Must be willing to submit information for routine back ground checks as required

Job Types: Full-time, Part-time, Commission

Job Types: Full-time, Part-time


  • 401(k)
  • Health insurance


  • 8 hour shift

Application Question(s):

  • Do you have a CDL?


  • Driver's License (Preferred)

Work Location:

  • Multiple locations

This Job Is:

  • A job for which military experienced candidates are encouraged to apply
  • Open to applicants who do not have a high school diploma/GED
  • A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
  • A good job for someone just entering the workforce or returning to the workforce with limited experience and education
  • A job for which all ages, including older job seekers, are encouraged to apply
  • Open to applicants who do not have a college diploma

Company's website:


Company's Facebook page:


Work Remotely:

  • No

COVID-19 Precaution(s):

  • Personal protective equipment provided or required