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Low Voltage Technician (Technician / Help Desk & On-Site)

Inventure IT
Savannah, GA 31401
$45,000 - $55,000 a year - Permanent, Full-time

Location

Savannah, GA 31401

Benefits
Pulled from the full job description

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan

Full job description

Job Description:

  • Inventure IT is looking for an experienced Low Voltage Technician to join our Savannah team. The successful candidate will be responsible for providing exceptional technical support to our clients, maintaining their sites and systems, and installing new systems utilizing the latest technology.

Responsibilities:

  • Provide timely technical support to clients via phone, email, ticket system, or in-person, addressing a wide range of issues.
  • Troubleshoot and resolve hardware, software, networking, and system-related problems.
  • Collaborate with clients to understand their technical needs and provide effective solutions.
  • Maintain and monitor client systems, ensuring optimal performance and security.
  • Perform system upgrades, installations, and configurations as needed.
  • Assist with the administration, management, design, installation, and service of camera and access control systems, including Avigilon, Openpath, Lorex, and Dahua
  • Utilize strong knowledge of Windows operating systems.
  • Collaborate with team members to develop and implement solutions.
  • Travel on-site to customer locations to provide in person support in the local area.
  • Occasional travel to job sites in other cities to perform or manage installation and service.

Qualifications:

  • High school diploma or GED required; some college education preferred.
  • A minimum of 2-3 years of experience in low voltage fields and/or technical support roles.
  • Extensive knowledge of Windows operating systems, access control hardware/software, and video management hardware/software.
  • Background in structured cabling, head-end buildouts, basic circuitry knowledge, and physical networking.
  • Ability to configure, install, and troubleshoot layer 1-3 network devices
  • Strong problem-solving skills and the ability to work well under pressure.
  • Excellent communication skills, both verbal and written.
  • A customer-focused attitude and a commitment to delivering exceptional service.
  • Experience with hand and power tools
  • Experience operating a lift
  • Common industry site safety protocols
  • Ability to interpret and understand device instructions, project plans, architectural drawings, as-builds

Benefits:

  • Starting salary ranging from $45,000.00 to $55,000.00 per year, based on experience and qualifications.
  • Additional compensation for on-call responsibilities.
  • Opportunity to work with a dynamic team in a collaborative and supportive environment.
  • Professional development opportunities and potential for career growth.
  • Health, dental, and retirement benefits may be offered (subject to company policy).

Preferred Skills:

  • Problem Solving
  • LAN Knowledge
  • Networking & Cabling Experience
  • Help Desk Experience
  • Access Control Experience
  • IP and Analog Camera Experience
  • PTP and PTMP Radio Experience
  • Verbal Communication
  • Operating Systems
  • Customer Service
  • Project Management
  • Circuit logic

You must be able to commute to the office in the 31401 zip code (downtown Savannah). Office hours are expected from 8:00 AM to 5:00 PM. Learn more about Inventure IT by visiting our website at www.inventureit.com

Job Type: Full-time

Job Types: Full-time, Permanent

Pay: $45,000.00 - $55,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Experience level:

  • 2 years

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • On call
  • Weekdays

Application Question(s):

  • Do you now or will you in the future be in need of our company to provide H1-B Visa sponsorship to work in the U.S.?

Education:

  • High school or equivalent (Required)

Experience:

  • Network and Cabling: 2 years (Required)
  • Low voltage: 2 years (Required)
  • Access Control: 2 years (Required)

Work Location: In person