Marketing Account Coordinator

Job description

Account Coordinator Job Description

About Robot Creative

Robot Creative is an award-winning marketing and branding firm based in San Antonio, Texas. We specialize in Branding, Fractional CMO and Outsourced Marketing services. (i.e. digital marketing, website development, graphic design, etc.) Our goal is to deliver solutions to our clients that consistently drive business growth, brand recognition and real ROI.

Education: 4-year degree in a related field

Experience: min 1-2 years of experience in a marketing-related position

Reports to: Business Development Director

We are seeking an Account Coordinator who has the following attributes:

• Ability to talk to business owners and professionals with ease
• Excellent written and verbal communication skills
• Ability to take highly detailed and extremely accurate notes
• Ability to manage multiple client projects and deadlines
• Comfortable learning new software
• A passion for organization
• Willingness to attend networking events and represent Robot at events
• Working knowledge of Microsoft Word, PowerPoint and Excel

Responsibilities

Client Relationships
The Account Coordinator serves as the main point of contact for client account management and relationship development. They attend all client meetings and handle project communication between meetings. This includes written and phone correspondence, as well as additional intermediary meetings with the client, as needed. Written and oral communication must be excellent. This person in this role must ensure the client is aware of the status of their project at all times and feels that we are responding in a timely manner with clearly communicated project expectations.

Prospect Development
In addition to working with active clients, the Account Coordinator is an integral part of the business development team. They are responsible for tracking sales opportunities. Working closely with the Business Development Manager, the Account Coordinator will help develop sales estimates, draft proposals and manage the sales pipeline.

Internal Team Coordination
Works with internal staff and resources to complete the project according to specifications. Takes detailed project notes and provides them to the Project Manager and production staff. Reviews production work for accuracy and quality and escalates questions to the leadership team.

Vendor Communication
Manages vendor communications regarding client projects. This will include gathering of technical specifications, procuring quotes and communicating between the vendor and our internal team to meet established project goals, budgets, and deadlines.

Project Management
Account Coordinators work closely with the Project Management team on a regular basis to create new projects, update tasks/timelines/budgets and to keep the client abreast of any scope, budget or timeline changes.

Time Management
The Account Coordinator must be able to manage several clients and projects simultaneously, adhering to established guidelines for prioritization.

Internal Meetings
Account Coordinators attend several regularly scheduled internal meetings, such as: Morning Staff Meetings, Weekly Department Meetings, Project Kick Offs, and additional ad hoc meetings as needed.

Time Tracking
Account Coordinators must accurately keep daily timesheets and track 100% of their project time.

We are a Small Firm
We all pitch in to take out the garbage, run errands, assist other team members, etc... the list is open-ended.

Job Type

Full-time

Salary

$45,000.00 per year

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Life insurance
• Paid time off
• Parental leave

Schedule

• Day shift
• Monday to Friday

Language

• English (Required)

Work Location

In-person

Job Type: Full-time

Salary: $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• Marketing or customer-facing experience (1-2 yrs)

Language:

• English (Required)

Ability to Commute:

• San Antonio, TX 78210 (Required)

Work Location: In person

Job Type: Full-time

Pay: $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Account management: 1 year (Preferred)

Language:

• English (Preferred)

Ability to Commute:

• San Antonio, TX 78210 (Preferred)

Work Location: In person