Medical Office Coordinator - LPN

Change health Systems Inc. is looking to hire a reliable and experienced Medical Office Coordinators.

As a Medical Office Coordinator (or M.O.C.) you will be primarily responsible for managing front office staff and assisting patients in a high volume, setting.

Job category Behavioral Health Care

• Serve as liaison to department administration

• Clinical Front office scheduling & coordination

• Assist patients and their families with general questions, concerns, and physician referrals

• Triage patient calls and medical issues

• Answer patient medical questions where appropriate and determines if physician/nurse response is required.

• Schedules patients for laboratory tests, medical examinations, procedures, and admissions * Resolve any schedule conflicts

• Use electronic medical records systems to access, enter, and edit patient information.

• Relays information to patients regarding preparation for laboratory tests, examinations, and procedures. * Other Duties as Assigned Qualifications:

• Minimum of High School Diploma (or G.E.D.) , Associate Degree preferred

• Computer Literate

• Strong Customer Service Experience

• Previous Experience in a Behavioral Healthcare Facility (preferred)

• Previous Experience in a Patient-Facing Role (required)

Job Type: Full-time

Benefits:

• Dental Insurance
• Employee Assistance Program
• Health Insurance
• Life Insurance
• Paid Time Off
• Vision Insurance

Experience:

• Out Patient Mental Health Clinic: 2 years (Preferred)

Education:

• Associate (Preferred)

Location:

• Baltimore, MD (Preferred)

License:

• LPN (Required)

Work authorization:

• United States (Required)

Required travel:

• 50% (Required)

Application Question:

• Salary requirement

Work Location:

• Multiple locations

Schedule:

• Monday to Friday
• 12 hour shift

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

Work Remotely:

• No