Medical Receptionist/Front Desk

Nebraska Urology is looking for a medical professional to greet patients, schedule appointments, and other office duties in a fun specialty office environment.

No nights, no weekends and no holidays!!!

Starting at $14.00 - $17.00 an hour based on experience.

MAJOR DUTIES AND RESPONSIBILITES:

• Greets and checks in patients and visitors
• Provides routine information and schedules appointments.
• Clerical office duties including but not limited to completing disability and FMLA forms, outbound medical records and entering patient demographics.
• Accepts and records patient co-payments while maintaining balanced cash drawer.
• Regular and punctual attendance
• Greets and registers patients, visitors and salespeople at the window in a prompt, courteous and helpful manner. Ensures accurate billing and insurance information is entered into the computer.
• Assists with registering patients, updating patient records, and receiving payments for service provided.
• Sends new patient forms via mail or patient portal when appointment is made.
• Schedules appointments, cancels and reschedules appointments as directed.
• Monitors visitor access and issues passes when required. Oversees reception area and report problems or irregularities.
• Screens visitors (i.e. pharmaceutical representatives and sales people), respond to routine request for information/services and/or direct visitors to appropriate medical staff. Schedules lunches for pharmaceutical representatives.
• Tracks all patients who were “No Shows” for appointments, creates alerts and sets recalls when necessary.
• Directs patients in filling out record request forms and disability forms.
• Maintains cash sheet by recording payments and daily balances of the cash drawer.
• Calls FedEx or UPS to arrange pick-ups, also take care of packages that arrive from UPS or FedEx.
• Post mail and take out daily at 10:30.
• Call for interpreters in advance of appointments if scheduled an appointment.
• Enrolls patients in patient portal.
• Maintain the pharmaceutical reps scheduling meals.
• Uses text message system according to protocol.
• Maintains information in a confidential manner.
• All duties and responsibilities must be adhered to in a manner that complies with all Federal and State laws, UPC/USC standards of conduct and compliance plan and centers for Medicare and Medicaid condition for coverage.

WORK, EDUCATION AND SKILLS:

• High School Diploma or GED
• One year of related experience

Nebraska Urology does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Job Type: Full-time

Pay: From $14.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Are you willing to undergo a drug screening in accordance with local laws and regulations?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person