Microsoft Systems Administrator

Position Responsibilities:

Microsoft Entra ID Management:

• Administer and maintain user accounts, groups, and organizational units within Microsoft Entra ID.
• Implement and manage Microsoft Entra ID Connect for hybrid identity solutions (if applicable).
• Configure and enforce security policies, including Multi-Factor Authentication (MFA) and Conditional Access.
• Troubleshoot Microsoft Entra ID related issues.

Microsoft Intune Management:

• Deploy, configure, and manage mobile device management (MDM) and mobile application management (MAM) policies using Intune.
• Enroll and manage personal devices (BYOD).
• Implement and maintain device compliance policies and security configurations.
• Manage software deployment and updates through Intune.

Microsoft Exchange Online Management:

• Administer and maintain Exchange Online, including user mailboxes, distribution groups, and shared mailboxes.
• Implement and maintain email security policies, including Exchange Online Protection (EOP) and Defender for Office 365.
• Troubleshoot email-related issues.

Microsoft Defender Management:

• Configure, monitor, and manage Microsoft Defender for Endpoint, Defender for Office 365, and potentially other Microsoft Defender products.
• Investigate and respond to security alerts and incidents within the Microsoft Defender ecosystem.
• Implement and maintain security policies and configurations within Microsoft Defender.
• Generate and analyze security reports.

Microsoft Account Management within Office 365:

• Create, modify, and disable user accounts within the Microsoft 365 tenant.
• Manage licensing for Microsoft 365 services.
• Ensure proper onboarding and offboarding procedures for user accounts.

System Monitoring and Maintenance of Microsoft 365 Services:

• Monitor the health and performance of Microsoft 365 services.
• Stay informed about Microsoft service updates and implement necessary changes.
• Identify and resolve service-related issues.

Security and Auditing within the Microsoft 365 Tenant:

• Participate in regular security audits of the Microsoft 365 environment and configurations.
• Implement and maintain security best practices across all Microsoft 365 services.
• Utilize Microsoft 365 audit logs for security investigations and compliance purposes.

Documentation:

• Create and maintain comprehensive documentation of Microsoft 365 configurations, processes, and procedures.
• Create any and all necessary associated documentation for position.

Technical Support:

• Provide technical support to end-users for Microsoft 365 related issues.
• Escalate complex issues to appropriate internal or external resources.
• Cyber Security (to include training and phishing exercises).
• Maintain device inventory system.
• Manage password management system.
• Other duties as assigned.

Collaboration:

• Work collaboratively with other IT team members and stakeholders on projects and initiatives related to the technical environment.
• Communicate effectively with non-technical users.

Staying Current:

• Continuously learn and stay updated on the latest Microsoft 365 features, security updates, and best practices.

Education

• Relevant Microsoft certifications (e.g., Microsoft 365 Certified: Administrator Associate, Microsoft Certified: Identity and Access Administrator Associate, Microsoft Certified: Endpoint Administrator Associate, Microsoft Certified: Security Operations Analyst Associate).
• Equivalent experience

Qualifications:

• 3-5 years of experience as a System Administrator with a strong focus on Microsoft 365 technologies.
• Proven experience managing and administering Microsoft Entra ID within an Office 365 tenant, including user and group management, security policies, and hybrid identity.
• Hands-on experience with Microsoft Intune for device management, application deployment, and compliance policies within an Office 365 environment.
• Experience administering Microsoft Exchange Online, including mailbox management, security policies (EOP, Defender for Office 365), and troubleshooting.
• Solid understanding and practical experience with Microsoft Defender for Endpoint and/or Defender for Office 365, including configuration, monitoring, and incident response.
• Familiarity with creating and managing Microsoft user accounts and licensing within the Office 365 admin portal.
• Experience with monitoring the health and performance of Microsoft 365 services.
• Strong understanding of security best practices for Microsoft 365 environments.
• Experience with utilizing Microsoft 365 audit logs.
• Strong troubleshooting and problem-solving skills related to Microsoft 365 services.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational skills and attention to detail.

Preferred Qualifications:

• Experience with PowerShell scripting for automating tasks within the Microsoft 365 environment.
• Familiarity with other Microsoft 365 services such as SharePoint Online and Teams administration.
• Experience with ITIL framework.

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Compensation Package:

• Yearly pay

Schedule:

• 8 hour shift

Application Question(s):

• This position may require occasional travel for meetings and/or conferences. Are you able to travel when needed?
• While most of the duties of this position will be performed remotely, this person will be responsible for maintaining systems at our office located in Hanover Maryland. Do you live within a 90 minute commute to Hanover, Maryland?

Work Location: Hybrid remote in Hanover, MD 21076