NELHA Operations Manager

Natural Energy Laboratory of Hawaii Authority
73-987 Makako Bay Dr, Kailua-Kona, HI 96740
$70,000 - $80,000 a year - Full-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

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  • $70,000 - $80,000 a year

Job type

  • Full-time

Shift and schedule

  • Weekends as needed
  • Monday to Friday
  • Holidays
  • On call


73-987 Makako Bay Dr, Kailua-Kona, HI 96740

Pulled from the full job description

  • Dental insurance
  • Flexible spending account
  • Health insurance
  • On-the-job training
  • Paid time off
  • Retirement plan
  • Vision insurance

Full job description




Position Number: 102302

Department: Business, Economic Development & Tourism (DBEDT)

Division: Natural Energy Laboratory of Hawaii Authority (NELHA)

Section: Operations, Science and Technical

Geographic Location: Kailua-Kona, Hawaii


The Natural Energy Laboratory of Hawaii Authority (NELHA) was established in accordance with §227D of the Hawaii Revised Statutes. NELHA is attached to the Department of Business, Economic Development and Tourism (DBEDT) for administrative purposes. NELHA consists of facilities at Keahole Point. The purpose of NELHA is to “facilitate research, development, and commercialization of natural energy resources” and other compatible scientific and technological applications.

This position is located in the Operations, Science and Technical Section of NELHA. The incumbent of this position provides work direction and field supervision to staff associated with the overall management, operation, monitoring and maintenance of NELHA's water distribution systems (fresh and seawater), electrical distribution systems, telecommunication systems, mechanical operations (fixed and mobile equipment, shops), and buildings within the Operations, Science and Technical Section and assists the NELHA Chief Operations and Science Officer in the execution of the responsibilities of the department and with services to the NELHA clients.


Assists with the overall operation, inspection, monitoring, construction, and maintenance of NELHA's water distribution systems (fresh and seawater), electrical distribution systems, telecommunication systems, and mechanical devices and operations (fixed and mobile equipment, shops). This includes, but is not limited to planning, design, renovations, construction, landscaped grounds, and maintenance of all NELHA owned sites, common areas, roadways, etc., and facilities at HOST Park.

A. Management of Personnel 40%

1. Plans, determines appropriate manpower needs, lays out, assigns, and coordinates through subordinate department staff work projects for NELHA and client activities. Participates in the hands-on implementation and performance of these projects as a "working supervisor" as assigned or needed. Provides direct supervision to, assigns, reviews, and manages the work of the following positions:

Pos. No. 102303 NELHA Industrial Technician

Pos. No. 102304 NELHA Maintenance Mechanic I

Pos. No. 102306 NELHA Utility Electrician

Pos. No. 102313 NELHA Industrial Electrician II

Pos. No. 102315 NELHA Maintenance Technician

Pos. No. 102719 NELHA General Laborer II

2. Conducts preliminary, progressive, and final inspections of all work projects underway for compliance with objectives, trade, and company standards, and with provisions to the County of Hawaii building, mechanical and electrical codes, coordinates findings with and reports any discrepancies to the NELHA Chief Operations and Science Officer [1,2].

3. Estimates time, labor, materials, and cost requirements. Submits this information to the NELHA Chief Operations and Science Officer upon completion and is prepared to discuss and substantiate estimates given [1,2].

4. Provides on the job training to subordinate staff as knowledge and qualifications allow and as indicated by the needs of the operations and directed by the NELHA Chief Operations and Science Officer [1,2].

5. Coordinates responses to emergency events related to the seawater system, other utilities and facilities at HOST Park. [1,2].

B. Planning, Budget, Finance, Procurement and Inventory Control 15%

1. Assists in the preparation of forecasts for short, medium and long-range capital improvement needs and program requirements for HOST Park [1,2].

2. Formulates budget forecasts and requests for the continued operational requirements of the seawater systems and other facilities at HOST Park and submits to NELHA Chief Operations and Science Officer [1,2].

3. Manages the implementation of the seawater and maintenance small purchase budget and procures items as needed in compliance with State of Hawaii, Department of Accounting & General Services policies and procedures. Provides specifications and other details to determine the necessary requirements for purchasing, shipping and receiving equipment, material and supplies for the department [1,2].

4. Approves purchase orders, p-Card payments, petty cash expenditures, and contract invoices for payment upon review to ensure compliance with terms and conditions [1,2].

5. Reviews, prepares, submits timesheets, logs, meter readings, reports, records, and worksheets based on freshwater, seawater, electrical and labor usage and transmits to the NELHA Chief Operations and Science Officer for calculation of monthly client charges [1,2].

6. Responsible for inventory control of all equipment, materials and supplies [1,2].

C. Supervisory Control and Data Acquisition System (SCADA) 10%

1. Collaboratively works with the NELHA Chief Operations and Science Officer to fulfill the purpose of the SCADA system which is to effectively monitor NELHA’s water and electrical distribution systems, improve system efficiencies, reduce operating costs and maintain uptime/performance including the following:

a. Assists in determining SCADA related problems and recommend corrective action to bring sensors back online. Tests and validates corrective action afterwards [1,2,3].

b. Assists in identifying, documenting and managing SCADA network system components, concepts, human-machine interface (HMI) devices, hardware solutions, system architecture, and security issues including the integration of existing and new instrumentation and sensor hardware into the seawater SCADA system. Hardware integration includes specifications for new instrumentation, recommending deployment location, performing sensor calibration, overseeing signal integration, and incorporation of appropriate display and logging protocols [1,2,3].

c. Periodically reviews data and hardware to determine if improvements are necessary and adjust SCADA HMI to improve data presentation or incorporate additional calculations to enhance overall management of the system [1,2,3].

D. Facilities Maintenance and Infrastructure Improvements 15%

1. Assists in the development of projections on required upgrade of facilities and submits these proposals to the NELHA Chief Operations and Science Officer for approval and for inclusion in the operating and Capital Improvement Project budgets [1,2].

2. Assists in the preparation of and in the development of specifications, scopes of work, standard operating procedures, and policies related to program needs and requirements for the operation and expansion of the facility capital improvement, renovation, and maintenance projects. Reads and interprets plans, designs, and specifications from blueprints, drawings diagrams, notes, and sketches. Reports discrepancies to and is prepared to discuss recommendations for resolution with the NELHA Chief Operations and Science Officer [1,2].

3. Assists in the management of the implementation of these projects and interfaces with engineers, architects, planners, vendors and contractors as needed [1,2].

4. Assists in providing new tenants with utility connections and other improvements required for tenant projects. Interface with clients as needed to provide these services.

5. Responsible for the operation, maintenance, and upkeep of Wawaloli Beach park and facilities [1,2].

E. Safety and Security 10%

1. Responsible for the implementation and oversight of the NELHA safety program. Initiates industry and facility standards, safety practices and procedures as outlined by NELHA, HIOSH, NEC, NFPA, OSHA and other regulatory agencies. Reviews program initiatives and implementation measures, discrepancies, etc. with the NELHA Chief Operations and Science Officer. Develops enforcement and corrective action program draft for review by the NELHA Chief Operations and Science Officer who will review same with Executive Director prior to execution. Available to respond to and take corrective action as trained and required for after-hours emergencies [1,2].

2. Responsible for the security, including the annual security services contract, within HOST Park [1,2].

3. Manages HOST Park facility key box, develops procedures relating to distribution of keys to tenants, contractors and staff and return of keys upon project terminations. Develops and manages other procedures such as facility parking permits as necessary.

4. When necessary, coordinates with special and occasional community events that take place at HOST Park such as the Ironman event. [1,2].

F. Equipment Maintenance 5%

1. When necessary, assists in the direct oversight of a wide variety of maintenance and operations tasks on various mechanical systems [1,2].

2. When necessary, operates mobile and fixed equipment and uses hand, pneumatic, electric and hydraulic tools, including but not limited to backhoe, forklift, hydraulic cranes, boats, hoists, drills, saws, pumps, motors, compressors, automobiles, trucks, etc. [1,2].

3. Performs emergency response actions and determines corrective measures to take for facility security, safety and for the continuous operation of NELHA's seawater, electric and freshwater distribution systems. This requires detailed knowledge of all critical facility systems and emergency procedures [1,2].

G. Other Duties 5%

1. Performs other duties as assigned [1,2].

Total 100%

Essential Functions


[1] The performance of this function is the reason that the job exists.

[2] The number of other employees available to perform this function is limited.

[3] The function is highly specialized, and employee is hired for special expertise or ability to perform this function.

Evidence Used in Determining Essential Functions Considered:

The following evidence was considered in determining the essential functions of the position: The amount of time spent performing the function; the consequences of not requiring a person in this job to perform a function; the work experience of people who currently perform similar jobs; and the nature of the work operations based on organization structure.


A. Supervisor:

Pos. No.: 118375 Class Title: NELHA Chief Operations and Science Officer

B. Nature of Supervisory Control Exercised Over the Work.

1. Instructions Provided.

The position works under the general supervision of the NELHA Chief Operations and Science Officer. The incumbent is expected to use considerable initiative and judgement in resolving problems associated with operations of the program.

2. Assistance Provided.

The position works independently and is to exercise judgment and initiative in managing office and field operations, but is expected to seek assistance and review from the supervisor and to make recommendations to supervisor about matters such as office and field operations, administrative matters, and existing or potential problems.

3. Review of Work.

The supervisor makes work assignments and reviews completed assignments for completeness and compliance with policies and general instructions.

C. Nature of Available Guidelines Controlling the Work.

1. Policy and Procedural Guides Available.

Guidelines include a broad range of legal standards and requirements for statewide government, as well as departmental and division policies, procedures, and objectives. Written guidelines include publications, Federal and State statutes, and rules and regulations implementing statutes. Also included are DBEDT policies and procedures governing fiscal processes, NELHA Master Plan, NELHA Design Guidelines, and NELHA Strategic Plan.

2. Use of Guidelines.

The position must know and apply departmental, State, and Federal procedural guidelines. Procedural guidelines may cover certain technical aspects of the work. The incumbent must know and apply such guidelines.


Valid Hawaii drivers license is required. Must be able to operate a vehicle with standard transmission.


A. Knowledge:

Knowledge of administrative principles; general knowledge of Federal and State governmental organizations and administrative processes, budgeting and management, personnel practices and principles; knowledge of Word and Excel; proper business English, spelling, grammar, arithmetic, general and special office practices and procedures; operational maintenance of various appliances and equipment; computer literacy; principles and practices of administrative work.

Practices and safe operating procedures of basic electric, pneumatic, gas diesel equipment, machines and general hand tools used in the plumbing, pipefitting, welding, automotive mechanic, carpentry and building maintenance trades. These tools, machines and equipment shall include, but not be limited to drills, saws, arc and gas welding equipment, automobiles and light mobile equipment, gas- and diesel-powered engines, lift trucks, hoists, hydraulic presses and cylinders, air compressors, pneumatic tools, basic hand tools, pumps, etc. Federal State and county codes appropriate to the position responsibilities and with safe operating procedures of all equipment and tools used to perform the required tasks.

B. Skills/Abilities:

Ability to plan, lay out, assign, supervise and the review the work of skilled tradesmen and craftsmen; read and interpret building plans, designs and drawing; verify conformance of construction specifications; initiate and maintain effective working relationships with others; formulate comprehensive programs and projects; identify and interpret rules and regulations; work effectively under conditions which may include frequent interruptions and changing requirements; and, maintain confidentiality; deal tactfully and effectively with others while ensuring program objectives, goals, and deadlines are met.

Plan, layout, assign and review the work of electricians, mechanics, maintenance workers and laborers in the construction and installation of structures, foundations, utilities, plumbing, equipment, and machinery; in the operation of and use of machinery and equipment; the use of the tools and machinery to necessary to maintain and repair these structures, foundations, and utilities; to read, interpret and work from sketches and blueprints; and to receive both oral and written instructions.

C. Education:

Graduation from an accredited college or university with a bachelor’s (BA or BS-Engineering Degree (mechanical. hydraulic, chemical, etc.) desirable or a minimum of seven to ten years (7-10 yrs.) of progressive experience in industrial and/or commercial operations, maintenance, and construction.

D. Experience:

Seven to ten years (7-10 years) of progressive experience in industrial and/or commercial operations, maintenance, and construction of pumping and plumbing systems, buildings and structures, plant and related equipment, air conditioning systems, mechanical devices, and shops, etc. Three to five years (3-5 years) of this experience shall have been as a supervisor in the planning, scheduling, and reviewing of assignments and providing the necessary training to subordinates in order to implement the assignments, operating practices, standards, and procedures of a large industrial plant or facility.

E. Other Employment Conditions:

Due to the limited number of staff at NELHA and the need to respond to emergencies taking place during other than normal business hours, the incumbent is subject to being on call 24 hours a day, including weekends and holidays.


Refer to Minimum Qualifications.


Ability to operate light and motorized equipment with standard transmission. Safely and efficiently operate hand tools and power tools commonly utilized in the construction, maintenance, and plumbing industry. The position also requires the use of personal computer and peripheral equipment and software, telecommunications device(s), printer, copy machine, scanner, and other office machines, equipment, and tools.

Pursuant to Hawaii Revised Statutes Chapter 127A-8, all state and county officials, officers, and employees are considered “emergency workers” and shall perform functions as determined by their respective state or county department director during emergencies or disasters.

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year


  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance


  • Monday to Friday
  • On call

Work Location: In person

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