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New Patient Call Specialist

Loehr Health Center
7 reviews
Loehr Health Center in Springfield, MO 65804

Location

Loehr Health Center in Springfield, MO 65804

Full job description

ESSENTIAL FUNCTIONS/REQUIRED SKILLS

Answer New Patient Calls

Ensure All Necessary New Patient Paperwork and Forms are Completed Prior to First Visit

Ability to quickly become familiar with providers’ specialties to determine best provider for new patient

Performs Follow Up Care Calls

Multi-Provider Scheduling

Extension of Care to Patients

Enter and Verify All New Patient Information in EHR

Work as part of a team

Verify and Enter Insurance Benefits in EHR

Demonstrate the Core Values of the Clinic

Address New Patient Questions and Concerns

REQUIRED EDUCATION/CERTIFICATIONS/EXPERIENCE

A background in healthcare with multi-provider scheduling required.

HELPFUL EDUCATION/CERTIFICATIONS/EXPERIENCE

Prior administrative work helpful.

Experience answering multi-line telephone.

IDEAL CANDIDATE

The ideal candidate will have a background in performing administrative duties; multi-provider scheduling; have the required education/certification(s)/experience; possess a positive, professional demeanor; have a great sense of humor; possess leadership skills; be comfortable in their own skin but willing to work with strong personalities; have excellent communication skills; and be detailed oriented with impeccable follow-through skills. This candidate will be people-oriented, committed to excellence and approach work with thorough consistency; will understand industry and patient needs and concerns; will embrace the company’s mission, vision, and core values and communicate them through his/her work.

PHYSICAL DEMANDS

Sitting for long periods of time while taking new patient telephone calls.

DESCRIPTION OF WORK ENVIRONMENT/CONDITIONS

Large, one-story, handicap accessible building

Parking lot on site

Fast-paced, rapidly growing business

Office hours are Monday through Friday 7:00 a.m. to 6:00 p.m., Saturdays 8:00 a.m. to 2:00 p.m.

Must be willing to work events outside of the office as needed

EQUAL OPPORTUNITY EMPLOYER

Loehr Health Center is always looking for qualified applicants to join our ever-growing team. Loehr Health Center is an Equal Employment Opportunity Employer and does not discriminate based on race, color, religion or creed, National origin or ancestry, sex, age, sexual orientation or identification, physical or mental disability, Veteran status, genetic information, or citizenship.

DISABILITY ACCOMMODATION STATEMENT

Loehr Health Center is committed to providing reasonable accommodations to individuals with disabilities.

If you are contacted for an interview and require an accommodation due to a disability, please let your interviewer know how we can help!

THE FINE PRINT

  • No phone calls or walk-ins please.
  • No recruiters.
  • Serious inquiries only.
  • If selected to go to phase two of our interview process, references will be checked and employment history will be verified.
  • Due to the expected number of responses to this ad, please be advised only candidates selected for interview will be contacted. Thank you for understanding and for your interest in joining our growing team!

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Experience:

  • Customer Service: 1 year (Required)
  • healthcare multi-provider scheduling: 2 years (Required)

Work Location:

  • One location

Company's website:

  • www.loehrhealth.com

Company's Facebook page:

  • https://www.facebook.com/loehrhealth/

Benefit Conditions:

  • Waiting period may apply

Work Remotely:

  • No