Office Coordinator

PURPOSE:

This position is located in Wilmington, Delaware. Catholic Cemeteries of the Diocese of Wilmington is seeking an Office Coordinator, who will be responsible for the efficiency of all front office operations, while presenting an image that reflects the unique spiritual and pastoral nature of the Catholic Cemetery ministry. This position reports to the Executive Director and consults with the Finance Manager as needed. Works collaboratively with: Foremen, Family Service Representatives and the Office Coordinators in other locations.

The schedule for this full-time position is Monday through Friday, 8:30 am - 4:00 pm.

ESSENTIAL FUNCTIONS:

· Accept interment/entombment orders, inquiries, and requests for services, both over the phone and in person at the cemetery office.

· Enter into the data base all information related to purchases, interments/entombments, memorialization, lettering, and requests for service, decoration programs and the memorial candle program.

· Process invoices, receipts, Certificate of Burial Rights. Maintain lot cards and folders.

· Process orders for memorials, interments, entombments, lettering, and requests for service. Manage decoration programs and memorial candle program.

· Prepare and record bank deposits, monitor accounts receivable, record accounts payable.

· Prepare confidential correspondence and maintain filing.

QUALIFICATIONS:

· Associates degree and three years of customer-facing office experience; or equivalent combination of education and experience.

· The ability to interact with people under extenuating circumstances.

· Proficiency with Microsoft Office computer software; including Excel and Word.

· Database entry experience.

· General bookkeeping knowledge.

· Self-motivated professional with demonstrated sound judgment, initiative, and problem-solving ability.

· Excellent written and verbal communication skills.

· Ability to multitask, establish priorities and complete job responsibilities with minimal supervision.

· Ability to maintain confidentiality.

· Ability to build trust and rapport with individuals from diverse cultural, socio-economic, and ethnic backgrounds.

· Willingness to consent to and ability to pass a criminal background check in accordance with federal/state/local laws.

· Commitment to the mission and values of the Catholic Diocese of Wilmington.

Requisition # 17

Job Type: Full-time

Pay: $21.20 per hour

Expected hours: 35 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Application Question(s):

• Are you 18 years of age or older?
• Are you authorized to work in the United States?
• Will you now or in the future require Visa sponsorship?
• This position requires full-time availability Monday through Friday during the business hours of 8:30 am to 4:00 pm. Are you available during this time?
• Do you possess computer skills including Microsoft Office Suite and email clients? If so, please describe in more detail.
• Do you possess database entry skills and general bookkeeping knowledge? If so, please describe in more detail.
• Do you possess excellent written and verbal communication skills?
• Are you self-motivated and do you possess sound judgement, initiative, and problem-solving abilities?
• Do you possess the ability to multitask and complete job responsibilities with minimal supervison?
• Are you willing to undergo a post-offer criminal background check in accordance with applicable laws?

Education:

• Associate (Required)

Experience:

• customer-facing office: 3 years (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Wilmington, DE 19808 (Required)

Work Location: In person