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Welcome Center Staff Opener

Decatur Family YMCA
3.9 out of 5
220 West Mckinley Avenue, Decatur, IL 62526
$14.50 - $15.00 an hour - Part-time

Location

220 West Mckinley Avenue, Decatur, IL 62526

Benefits
Pulled from the full job description

  • Employee discount
  • Flexible schedule
  • Paid time off

Full job description

*This is an opening position from 4:15a-8:30a, 3 days a week.

POSITION SUMMARY:

To build relationships with people: members, staff, volunteers, donors and community leaders. To teach and model the four values of caring, honesty, respect and responsibility. Perform the essential functions and area specific duties as required.

ESSENTIAL FUNCTIONS:

1. Greet members and guest.

2. Provide for a customer-friendly, orderly and efficient Membership operation including check-in, receipting, access control, tours, telephone and reception functions.

3. Become an expert on the YMCA and its programs so that accurate and up-to-date information is given on programs, fees, and fee structure.

4. Serve as a YMCA membership sales representative, encouraging YMCA membership purchase and use.

5. Maintain a positive and organized work environment contributing to a friendly and inviting atmosphere both emotionally and physically.

6. Assist in clerical and detail-oriented work such as mailings and phone calls as work flow and work demands allow.

7. To work within the established policies and procedures that help the YMCA serve the community and meet its mission.

8. Be able to articulate the YMCA’s Mission, values and benefits.

9. Ask members to contribute to the annual campaign.

10. Accountable for happy, satisfied and welcomed members and guests.

11. Accountable for accurate cash outs.

12. Attend regularly scheduled staff meetings.

13. Be open, friendly and approachable to members. Frequently ask if there is any way you can help.
14. Follow the staff dress code for position.

Job Type: Part-time

Pay: $14.50 - $15.00 per hour

Expected hours: 12 – 16 per week

Benefits:

  • Employee discount
  • Flexible schedule
  • Paid time off

Shift:

  • 4 hour shift
  • Day shift
  • Morning shift

Weekly day range:

  • Monday to Friday

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Service: 1 year (Preferred)

Shift availability:

  • Day Shift (Required)
  • Night Shift (Preferred)

Work Location: In person