Operations Associate

EMPLOYMENT OPPORTUNITY

Operations Associate

Institute for Sustainable Infrastructure

MISSION

The Institute for Sustainable Infrastructure (ISI) is a national non-profit 501(c)(3) organization based in Washington, D.C.

Our mission is to transform the way civil infrastructure is planned, designed, constructed and operated to achieve a sustainable world.

ISI was founded in 2010 by the American Public Works Association (APWA), the American Society of Civil Engineers

(ASCE), and the American Council of Engineering Companies (ACEC). ISI then partnered with the Zofnass Program for

Sustainable Infrastructure at Harvard University to develop the Envision sustainable infrastructure rating system, which ISI oversees for projects in the United States, Canada and abroad. ISI’s active membership includes over 300 AEC companies, 200 governmental agencies, and 80 universities, encompassing over 14,000 individuals.

ISI is a growing organization! The right candidate will have the opportunity to impact educational programming that supports critical professionals in the infrastructure sector. We are a small collaborative team of passionate individuals dedicated to making the world a better place. For more information on ISI, visit www.sustainableinfrastructure.org.

The Role:

The Operations Associate will possess a background in business operations, with exceptional organizational skills. The successful candidate will be meticulous, service-oriented, and comfortable in managing and maintaining a wide range of office management systems and procedures. The Operations Associate will be a vital member of the ISI team, working with staff to fulfill key administrative functions in support of the organization’s operational needs and objectives. This is an ideal role for individuals with extensive experience in business operations and general administration, especially those who acquired their experience in a small organization environment (virtual or hybrid setting).

Duties and Responsibilities:

The Operations Associate provides an extensive knowledge of office management systems and procedures. This dynamic role will provide exceptional administrative support in three primary areas:

Human Resources: The successful candidate will execute business strategies for humanizing impersonal systems, provide support to employee engagement and development, and help manage ISI’s business compliance efforts. The Operations Associate will:

- Perform administrative tasks to ensure business compliance standards are met to strengthen the organization and reduce liability risk.

- Maintains records, documentation, and files that may be complex or confidential, such as employee files.

- Assist with recruitment and onboarding support of new hires.

- Assist with employment, financial, and benefit audits.

- Organize and distribute information such as employee handbooks, benefit enrollment materials and updates, and retirement planning resources for staff consumption.

- Liaise with external providers related to the above, including to request information or initiate support tickets, if needed.

ISI’s internal intranet website and software usage: The upcoming internal website will provide a network for ISI staff. The Intranet site will be useful for communications, collaboration, and information sharing.

- Maintain postings and information on ISI’s upcoming internal website.

- Organize the tracking and deploying software such as Adobe, OneDrive, SharePoint, and Salesforce.

- Liaise with external providers as needed, including requesting information or initiating support tickets if needed.

Administrative support for ISI Operations: Operations coordinates internal and external business engagement and manages all financial needs.

The Operations Associate will work one-on-one with ISI’s President to provide administrative support. This includes calendaring meetings, completing expense reports, and working on special projects.

- Act as a liaison and provide support to the Board of Directors and the Envision Review Board. Arranged and handled all logistics for board meetings and events, scheduling meetings, drafting agendas, and developing and distributing presentation materials.

- Serve as a backup support to ISI’s Senior Operations Associate with accounts receivables and payables.

TO APPLY: Applicants must answer all 4 applicant questions and submit a cover letter and resume describing how they meet the qualifications for this employment opportunity. This Job post is open until Tuesday, April 30, 2024, or until position is filled.

Required Skills:

- Excellent organizational skills and attention to detail.

- Extensive knowledge of office management systems and procedures.

- Excellent written and verbal communication skills.

- Proficient in Microsoft Office Suite, Salesforce, SharePoint and Adobe.

- Ability to maintain confidential information.

- Experience working with non-profit organizations and the A/E/C community is highly desirable.

Required Education and Experience:

A bachelor’s degree in human resources, business administration, or information technology is required.

Three years of consistent business operations or related experience.

Experience working with non-profit organizations and the A/E/C community is highly desirable.

Vacation: Four (4) weeks; all federal holidays per the United States or Canadian calendar; five (5) sick/personal health days per year.

ISI’s COMMITMENT TO INCLUSION

ISI is an equal opportunity employer, and we remain steadfastly committed to creating a diverse and inclusive work environment. Our dedication to promoting diversity, multiculturalism, and inclusion is reflected in our work and within the Envision framework, and we partner regularly with organizations to champion these ideals. We are tenacious in our pledge to advance diversity and inclusion in the workplace. We will evaluate qualified applicants without regard for race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics. Accommodations will be made for employees with disabilities.

TO APPLY: Applicants must answer all 4 applicant questions, submit a cover letter and resume describing how they meet the qualifications for this employment opportunity. This Job post is open until Tuesday, April 30, 2024, or until position is filled.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Did your resume include the required cover letter?
• What attracted you to apply for this position?
• What is the value you see in this role?

Experience:

• administrative support: 3 years (Required)

Work Location: Remote