Operations Associate - Inside Sales Representative

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About Motus Nova

At Motus Nova, we are revolutionizing stroke rehabilitation through telerehab robotic medical devices. Our mission is to enhance care and expand access to life-changing treatment for patients—right from the comfort of their homes. Based in Atlanta, GA, we’re a fast-growing medtech startup driven by innovation, empathy, and measurable impact in patient recovery.

Operations Associate - Inside Sales Representative Primary Responsibilities:

In this role, you’ll serve on the front lines of patient engagement—guiding individuals through their journey from initial interest to program enrollment. You’ll educate, build trust, and help patients take meaningful steps toward improving their quality of life.

This is not transactional sales. You’ll be speaking with individuals living with disabilities, helping them understand both our technology and a federally funded support program designed to improve their physical and mental well-being.

What You’ll Do

• Engage inbound and outbound leads via phone, text, and email (internet leads and clinic referrals)
• Educate prospective patients on the Motus Hand and Motus Foot, including how the technology works and the role of neuroplasticity in recovery
• Conduct scheduled 15-minute consultation calls to explain program benefits and guide patients through next steps
• Present and enroll patients in a federally funded program in partnership with the University of Alabama
• Set clear expectations and answer patient questions with professionalism and empathy
• Collect and document key patient information, including insurance and physician details
• Guide patients through completing required program enrollment surveys
• Ensure all forms and documentation are completed accurately and in a timely manner

What You Bring

• Strong communication skills (verbal and written) with the ability to build trust quickly
• Comfort with high-volume calling, texting, and scheduling appointments
• Ability to explain complex concepts (healthcare, technology, neuroplasticity) in simple, relatable terms
• High level of ownership and accountability for outcomes
• Strong organizational and follow-up skills
• Empathy and patience when working with individuals facing medical challenges
• Ability to multitask and thrive in a fast-paced startup environment

Nice to Have

• Experience in inside sales, healthcare sales, or patient coordination
• Background in medtech, rehabilitation, or assistive devices
• Startup experience or comfort in a rapidly evolving environment

Why Join Us?

At Motus Nova, your work directly contributes to helping stroke survivors regain independence. You’ll join a collaborative, mission-driven team where your voice matters and your efforts are seen. If you’re ready to grow, lead, and make a lasting difference—this is your opportunity.

Job Type: Full-time

Benefits:

• 401(k) matching
• Health insurance
• On-site gym
• Paid time off

Ability to Commute:

• Atlanta, GA 30341 (Required)

Work Location: In person

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person