Order Management Analyst

Job Description:

Provides timely order acceptance and maintain an accurate backlog. Responsible for reviewing and interpreting customer contracts to ascertain the level of compliance to corporate policies. This position has the authority to accept the order binding the corporation legally to fulfill against the customer order, which requires a complex understanding of corporate polices and processes, driving resolution on open issues; current order notes, shipment dates and the delivery of orders in a timely manner. Consults and advises on system approaches to entering the order into SAP, which involves working closely with the Revenue Accounting, Revenue Recognition, Sales and IT support teams, as well as making recommendations to the Worldwide Order management team. Participates in various corporate initiatives and projects, continually documents, updates and re-evaluates processes and procedures to enhance the effectiveness of the business operations to support increased growth and deal complexity.

Dedicated to the excellence and accuracy of the order processing procedure. Knowledge of SAP and order acceptance policies. Proficient with Microsoft Office with emphasis on Excel, and able to perform license key cutting function.

Typically requires no previous professional experience. Knowledge base generally acquired from a college degree or equivalent course training. Applies company policies and procedures to resolve routine issues. Follows standard practices and specific, outlined, and detailed procedures in analyzing situations or data from which answers can be readily obtained. Builds routine working relationships internally. Contacts are primarily with direct manager and other peers in the group or department.

Job Type: Full-time