Outreach Event Manager

Experience:

Job Title: Outreach and Event Manager

Location: Albuquerque, NM Hybrid

Reports to: Director of Outreach and Partnerships

Prepared Date: June 2, 2026

Approved Date: June 2, 2026

Summary: The Outreach and Event Manager will be focused on events and education management designed to connect consumers with resources in their communities statewide and to help them understand the coverage options available. The Outreach and Event Manager is centrally tasked with connecting New Mexico communities to education and enrollment events, resources, and strategic messaging to consumers. Closely supporting the Director of Outreach and Partnerships, the Outreach and Event Manager is a key point of contact for outreach and enrollment events - managing the locations, vendor partners, college partners, community organizations and consumers.

Supervisory Responsibilities: Position will be responsible for supervising the outreach staff.

Essential Duties and Responsibilities: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position)

• Builds and maintains a positive image for BeWell with key constituents by expertly managing outreach events that include community and cultural organizations, colleges, carriers and community health clinics.
• Manage activities that promote BeWell’s visibility, building a strong positive brand image and increasing public awareness of BeWell’s services, including virtual and in-person events.
• Assists in overseeing the development and purchasing of outreach materials and BeWell giveaways.
• Manage educational and outreach programs, projects, and materials specific to BeWell.
• Attends outreach and enrollment events as needed, including BeWell hosted events.
• Reports on the status of projects to the director of outreach and partnerships.
• Supervise and mentor outreach staff to achieve performance goals and develop their skills.
• Fosters excellent cross-functional communication, integrating the work of multiple stakeholders to achieve business objectives and share relevant information to all departments.
• Serves as a subject matter expert for coverage options available through BeWell.
• Collect, analyze, and report on event data to measure program effectiveness and inform future outreach efforts.
• May require additional hours some days and weekends as well as some travel (up to 25% of the time).
• Manages event logistics, including site selections, contract negotiation with vendors, transport of materials, and ensuring on-site safety protocols are met.
• Oversees the inventory management of all promotional items, and event equipment.
• Develops and maintains a statewide event calendar aligned with key enrollment periods and strategic organizational goals.

Non-Essential Duties:

• Other duties as assigned

Minimum Qualifications:(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)

• A minimum of 3-years' professional experience directing teams, improving processes, maximizing productivity, tracking staffing requirements, and assuring activities remain on time and within budget.
• 2+ years’ supporting outreach programs and events.
• 3+ years’ managing direct reports

Education:

• Bachelor’s degree in business or public administration, marketing, public health or a related field.

Preferred Qualifications:

• Bilingual
• Master’s degree in business or public administration, marketing, public health or a related field.
• 5+ years of supervision experience
• Understanding of Medicaid and Medicare enrollment

Knowledge, Skills and Abilities:

• Excellent written and verbal communications skills and the ability to handle sensitive and confidential situations, providing guidance and documentation.  
• Demonstrated experience in the insurance or non-profit industry with a customer focus.  
• Experience in working in a team-oriented, collaborative environment with the ability to work with cross-functional teams.  
• Demonstrated ability to rapidly adapt and respond to changes in environment and shifting priorities.  
• Ability to effectively communicate technical information to non-technical staff, clients, and Brokers/Assisters in an advisory context.  
• Ability to maintain a positive image and reputation for BeWell with key constituents and stakeholders, including Carriers, Brokers, Enrollment Counselors, Public Schools, Community Partners, and small businesses.  
• Strong interpersonal and relationship building skills with a proven ability to build and maintain positive, effective relationships.  
• Effective influential leader with excellent judgment.  
• Demonstrated ability to exercise diplomacy.  
• Effective problem-solver with the ability to develop and advance alternative solutions.  
• Ability to work in a team-oriented environment and effectively communicate both verbally and in writing.  
• Ability to effectively report on the status and implementation of projects to senior management.  
• Proficiency in Microsoft Office Suite; Microsoft Word; Microsoft PowerPoint; Microsoft Excel and internet software.   
• Basic operation of a workstation ( knowledge of basic functions and components).  
• Proficiency in Microsoft 360, including but not limited to Sharepoint, OneDrive, and Forms.  
• Proficiency in Zoom, Slack and other virtual communications tools  
• Computer-related problem-solving skills through the use of available trainings and help desk.  
• A record of satisfactory performance in all prior and current employment as evidenced by positive employment references from previous and current employers.  

Diversity:

• Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.

Ethics:

• Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values and all principles of confidentiality. This position has access to sensitive information any breach of these principles may be ground for termination.

Physical Demands:

• While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

We participate in the E-Verify Employment Verification Program.

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Education:

• Bachelor's (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: Hybrid remote in Albuquerque, NM 87109