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Front Desk Patient Coordinator

Rising Health Specialty Clinic
1660 East Murray Holladay Road, Holladay, UT 84117
$17 - $19 an hour - Full-time

Location

1660 East Murray Holladay Road, Holladay, UT 84117

Benefits
Pulled from the full job description

  • 401(k)
  • 401(k) matching
  • Employee discount
  • Free health screenings
  • Free parking
  • On-the-job training
  • Opportunities for advancement

Full job description

About Us:
Rising Health Specialty Clinic is a leading functional medicine private practice located in the heart of Holladay, Utah. We are dedicated to providing personalized, holistic healthcare solutions to our patients. Our mission is to empower our patients to achieve optimal health and wellness through a patient-centered approach.

Join our team and help us make a difference in the lives of our patients! We look forward to welcoming an amazing candidate who is driven by providing the utmost customer service and wants to be part of our dedicated team.
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Job Responsibilities:

- Greet and welcome patients and visitors in a courteous and professional manner
- Answer phone calls, schedule appointments, and manage patient inquiries
- Verify and update patient information in the electronic medical records system
- Coordinate with healthcare providers and clinical staff to ensure smooth patient flow
- Handle billing-related tasks, including processing payments. Audit patient accounts when necessary

- Manage text messages, emails, tasks and assist with product shipping
- Maintain cleanliness and organization of the front desk and waiting area
- Assist with administrative tasks such as scanning, upkeep product inventory, data entry, and managing office supplies
- Collaborate with the healthcare team to provide exceptional customer service and patient care
- Promote supportive therapies, google reviews, promos and events!
- Adhere to clinic policies, procedures, and HIPAA regulations to ensure patient confidentiality
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Qualifications:

- High school diploma or equivalent required; associate’s or bachelor’s degree preferred
- Minimum of 2+ years of experience in a healthcare customer service setting
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficiency in using electronic medical records (EMR) systems and technology
- Critical thinking skills and the ability to problem-solve independently
- Team-oriented mindset with a proactive attitude
- Ability to maintain professionalism and confidentiality in all situations

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Why Join Our Team?

- Opportunity to be part of a collaborative and supportive team environment
- Competitive salary and amazing in-house benefits package
- Comprehensive training and professional development opportunities
- Positive and inclusive work culture focused on employee well-being and growth
- Chance to make a meaningful impact on patients’ lives by providing exceptional customer service

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Schedule:

Monday-Wednesday 8:30-5pm

Thursday 8-5pm & Friday 8:30-3pm

Work Remotely

  • No

Rising Health Specialty Clinic is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, age, national origin, disability, or veteran status.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee discount
  • Free health screenings
  • Free parking
  • On-the-job training
  • Opportunities for advancement
  • Paid orientation
  • Paid sick time
  • Paid time off
  • Paid training
  • Professional development assistance
  • Wellness program

Healthcare setting:

  • Clinic
  • Private practice

Medical specialties:

  • Holistic Medicine

Schedule:

  • 8 hour shift

Experience:

  • Medical office: 2 years (Required)
  • Customer Service: 2 years (Required)
  • Computer Skills: 4 years (Required)

Ability to Relocate:

  • Holladay, UT 84117: Relocate before starting work (Required)

Work Location: In person