Patient Services Representative - Musculoskeletal Clinic (Full-Time/Days)

Welcome to a medical center where you're the center of attention.

Pay range: $21.79 - $32.69

Full-Time/Day Shift

Monday-Friday, 8 hours , no weekends or holidays

Overlake Medical Center and Clinics has a full-time opportunity for a Patient Services Representative to join our Musculoskeletal Clinic in Issaquah! This clinic specializes in coordinated care of muscular injuries, spine disorders, neurological injuries, migraine headaches, neck pain, and lower back pain.

In this role, you will provide exceptional customer and front office services to patients. You will coordinate communications among staff, patients, and providers about patient check-in process. You will also collect records and ensure distribution to appropriate staff via the electronic medical record system (Epic) and perform clerical, scheduling, and records activities in support of patients and staff.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of administrative experience in a medical facility preferred. Previous physician office, hospital or other frontline customer contact experience in a business setting also preferred.
• Demonstrated ability to provide exceptional customer service.
• Excellent telephone etiquette.
• Demonstrated strong communication skills and ability to work effectively with people in stressful situations.
• Ability to multi-task, be organized and detail oriented.
• Demonstrated proficient computer keyboard skills.

Why join Overlake?

We're proud to offer benefits that support you in every stage of your career and life. But it's our inspirational culture that truly sets us apart.

• Local, visible leaders who care about you.
• A values-based work environment.
• An active Diversity, Equity & Inclusion Council.
• Medical insurance premiums as low as $0 per month.
• Many Overlake services covered at 100%.
• Tuition reimbursement up to $10,000 per year.
• Generous retirement plan matching up to 7% with company match 100% vested. Pre-tax and Roth after tax deductions are available.
• An expanded Employee Assistance Program.
• A caregiver support program to help with everything from childcare to eldercare.
• Free parking and Orca transit passes.

If this sounds like an environment where you'll thrive, we'd love to hear from you.

How much will this job pay?

Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity.

Job Type: Full-time

Pay: $21.79 - $32.69 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Work Location: In person