Pay for Success (PFS) Program Manager

Overview:

The PFS Program Manager is responsible for the effective management and operational success of the Rhode Island PFS Permanent Supportive Housing (PSH) Pilot Program. This role demands a strategic, proactive approach to ensure program integrity, compliance, stakeholder engagement, financial oversight, and sustainability planning.

Key Responsibilities:

Program Oversight and Stakeholder Engagement:

• Master all elements of the PFS PSH Pilot Program, ensuring compliance and proactive management of contracts with key partners including EOHHS, private investors, service providers, and the independent evaluator.
• Serve as the primary liaison for program partners and stakeholders, managing relationships, and acting as the program’s public representative.
• Coordinate closely with finance, HMIS teams, and the independent evaluator to manage the program budget, data use agreements, evaluation plans, and quarterly outcome determinations.
• Lead the management and response to stakeholder and partner inquiries, ensuring effective communication and problem-solving strategies.

Service Provider Coordination:

• Develop and maintain supportive relationships with service providers, facilitating regular meetings and providing necessary support to ensure service quality and program goals are met.
• Oversee the eligibility assignment list, manage service provider performance, and ensure data accuracy and completeness in collaboration with the HMIS team.

Governance and Reporting:

• Organize and lead meetings with the Management Committee and Executive Steering Committee, preparing agendas and materials to keep members informed of program progress, challenges, and decisions.
• Ensure timely and accurate external reporting, including narrative and financial reports to EOHHS, private investors, and other relevant parties.

Strategic Planning and Sustainability:

• Collaborate with the RICEH Executive Director and EOHHS to develop and implement strategies for the program’s sustainability and systems change, including identifying funding opportunities and advocating for policy changes.

Desired Skills and Experience:

• A strong understanding of social finance.
• Working knowledge of the funding structure of PFS (the role of the investors and other funding sources).
• Strong leadership, strategic thinking, and problem-solving capabilities.
• Excellent communication and stakeholder management skills.
• Proficiency in data analysis and financial management.
• Experience in program management within social services, public administration, or a related field.
• Commitment to housing stability and supporting vulnerable populations.

Benefits:

• 401(k)
• 401(k) 2% contribution from employer
• Dental insurance
• Health insurance
• Vision insurance
• Flexible spending
• Life insurance
• Flexible schedule
• Paid time off

Schedule:

• Day shift
• Monday to Friday

Education:

● Bachelor's (Required)

● Master’s (Preferred)

Job Types: Full-time, Permanent

Pay: $90,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

People with a criminal record are encouraged to apply

Education:

• Bachelor's (Required)

Experience:

• Stakeholder management: 3 years (Preferred)

Ability to Relocate:

• Providence, RI 02903: Relocate before starting work (Required)

Work Location: Hybrid remote in Providence, RI 02903