Personal Account Specialist - Insurance Agent

Buren Insurance Group
Ashland, OH 44805
Hybrid work

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Job type

  • Permanent

Shift and schedule

  • Monday to Friday


Ashland, OH 44805

Pulled from the full job description

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Full job description

Personal Account Specialist / Insurance Agent

The Buren Insurance Group, an independent insurance agency, with offices located in the Ashland/Mansfield area is seeking a full time, energetic, career & goal-oriented individual for a Personal Lines Account Specialist position. The Account Specialist should be familiar with insurance and have the ability to learn processes and terminology quickly. The primary focus is providing quick, accurate customer service to new and existing clients to assist with retention and growth of the agency.

Minimum Qualifications:

  • High School Diploma or GED required; Some College Education Preferred
  • Knowledge of P&C Insurance required; P&C Insurance Licensed preferred or willing to obtain
  • Good Interpersonal skills, High Attention to Detail and Problem Solving Skills
  • 3+ years of Customer Service Experience in an office environment
  • Must have experience using Microsoft Office products
  • Experience with using an Agency Management system preferrably Applied Epic

Job Duties:

  • Utilize agency management system to assist with maintenance of client files
  • Manage a Personal Lines P&C Book of Business
  • Review and process renewal and new business policies to identify coverage gaps and provide and explain possible solutions
  • Prepare and deliver Proofs of Insurance, Policy Documents, Quotes, Proposals, etc.
  • Accurately process endorsements and answer billing and insurance coverage questions
  • Assist in processing of claims
  • Become familiar with and understand our insurance carriers underwriting and requirements
  • Maintain positive and professional working relationships with our clients and insurance carriers
  • Assist Co-workers and Other Duties as Assigned

You can expect a competitive salary, generous benefits package, PTO, Holiday pay and more.

Job Type: Permanent


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Supplemental pay types:

  • Bonus pay

Weekly day range:

  • Monday to Friday

Work setting:

  • Hybrid remote


  • Customer Service: 3 years (Required)

Work Location: Hybrid remote in Ashland, OH 44805

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