Plumbing Technician

Keep reading if:

• You have a drive to excel and be the best at your craft
• You are hungry for an opportunity to earn more
• You want to be part of a team that will challenge and encourage you to grow in your job, relationships, faith, and finances

Plumbing Service Expert Job Highlights

• Competitive benefits package.
• Potential Sign-On Bonus and/or Relocation Packages available.
• In-person job located in Tri-Cities, TN (Johnson City, Kingsport, Bristol)

Who We Are

At Pink Duck Plumbing we offer the region's best home plumbing experience because we only hire the best plumbers. Not only do we pay well, but our work culture is more like a high-performing sports team than a corporate business. If it isn’t good for our team members and their families, it isn’t a good option for our company. We believe that happy plumbing experts naturally lead to happy customers so we work hard to keep our plumbers happy. If you are looking for a life-changing career surrounded by people you love working with and a shared vision of serving others then let us know by applying today.

Why Choose PINK DUCK PLUMBING?

• We function as a true team instead of a corporate cash cow
• Our culture is life-giving, high energy, forward thinking, and fun
• One of the region's top-paying plumbing companies
• Potential Sign-On Bonus and/or Relocation Packages available.
• Advancement opportunities:

Your skills and dedication will be recognized and rewarded with a clear path for professional growth.

We have a huge vision for Pink Duck Plumbing that will go beyond the region so there will be many opportunities for highly motivated leaders to grow with Pink Duck Plumbing.

• Work life balance:

Pink Duck recognizes that people are more than their professional careers. We want you to thrive not only professionally, but financially, relationally, spiritually, and physically. We are committed to seeing each team member flourish and be all they were created to be.

We offer Paid Vacation Time Off.

• Benefits:

We provide competitive benefits

Reimbursement for gym/workout memberships

• Paid Training:

Ongoing customer service and technical training, additional offsite specialty training offered.

• You will steward a well-equipped work van with cutting edge technology
• Indrustry Leading Technology: including iPad & access to integrated software, and tools that will allow you to be more efficient and waste less time with paperwork so you make more $$.

Our Core Values at PINK DUCK PLUMBING

• Teamwork - we watch each other’s backs and make each other better.
• Integrity - we establish trust by doing the right thing even when no one is looking even if it costs us more.
• Excellence - our work is a reflection of who we are so we never cut corners and we go the extra mile for our customers and teammates.
• Continuous Growth - we believe that if you aren’t growing you are dying so we celebrate individual and company growth and know that change is necessary to continue to be the best.
• Stewardship - we maximize the gifts, talents, opportunities, and resources we are entrusted with.

Plumbing Service Expert Overview

• Pink Duck Plumbing is always looking to hire experienced Plumbing Service Experts. Our Plumbing Service Expert’s primary duty is to diagnose and repair residential plumbing systems and lead customers to informed and confident buying decisions.

Responsibilities Plumbing Service Expert

• Complete plumbing, drain cleaning, and other related in-home, service calls.
• Establish customer rapport to provide the right products and services.
• Educate and assist customers on the importance of plumbing system repair and replacement.
• Ability to successfully track, process and document project work using industry service software.
• Explain reasons for plumbing system failures and illustrate how the issue can be resolved.
• Educate and assist customers about water quality and the part it plays in keeping both customers and their water system healthy.
• Develop a proven track record in soldering, pipe threading, fixture installation, gas leak testing, and repair.
• Help customers select the right maintenance plan and understand warranty information.
• Educate and assist customers in choosing the best finance options.
• Understand your service criteria and hold yourself accountable for exceeding revenue goals.
• Maintain great communication with dispatch, customer service, supervisor, and warehouse.
• Present yourself as professional and knowledgeable to win new referrals and repeat business.
• Participate actively in all training exercises, morning meetings, trade shows, and retreats.
• Train and mentor apprentices to ensure quick, accurate repairs.
• Accurate and timely with invoices, time cards, curbside feedback, and option sheets.
• Maintain a clean, organized job site and well-inventoried truck.
• Have or be willing to get the proper certifications. We can help you with this!

Qualification, Experience, and Desired Skills

• Minimum 4 years of applicable experience.
• Driver's license with a safe driving record.
• Excellent customer service and communication skills.
• Professional appearance, strong work ethic, and great attitude.
• Highly organized with exceptional follow-through abilities.
• High integrity with advanced social skills and the ability to make solid connections.
• Strong desire to be a better expert tomorrow than you are today.
• Competitive individual contributor who also loves to win as a team.

If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, apply today!

Job Type: Full-time

Pay: $72,800.00 - $125,000.00 per year

Benefits:

• 401(k)
• Paid time off
• Referral program
• Retirement plan

Compensation Package:

• Hourly pay
• Overtime pay

Schedule:

• 8 hour shift
• Overtime

License/Certification:

• Limited Licensed Plumber (LLP) (Preferred)

Ability to Commute:

• Tri-Cities, TN (Required)

Ability to Relocate:

• Tri-Cities, TN: Relocate before starting work (Required)

Work Location: In person