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Production Lead / Head Tea Blender

Plum Deluxe Tea
Plum Deluxe Tea in Portland, OR 97206
$22 an hour - Full-time

Location

Plum Deluxe Tea in Portland, OR 97206

Benefits
Pulled from the full job description

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Health savings account

Full job description

If your perfect evening involves curling up with your pet, a mug of tea, and a good book, you’ve found your place! At Plum Deluxe we’re passionate about great tea and a great customer experience! (We also appreciate a good nerdy reference)

The primary objective of the Production Lead/ Head Blender, is to oversee the daily operations of the production department in conjunction with the Production Manager. This includes the day to day leadership of the production team in addition to being the head blender.

The Lead is required to be well versed in all processes of the production department and support the production team as needed in preparing our popular loose-leaf tea blends. This includes helping prep packaging, filling teas, and completing other general warehouse tasks to support our tea makers and warehouse staff as needed.

Alongside overseeing the department’s daily operations, they are also responsible for all aspects of the blending department including blending teas according to batch log recipes, flavoring teas as required, and blending custom orders. They are also responsible for prioritizing the daily tea blending needs, receiving and inspecting received goods, as well as tracking inventory.

This position is a full time (40 hours), hourly position. The position based in our Portland, Oregon facility.

What will you do all day while sipping delicious tea?

Culture

  • Know and consistently embody the service vision and values of the company through actions and communications.
  • Communicate openly and effectively with team members.
  • Work closely with team members to create a positive work environment and consistently model working towards the greater good of the team and the business.
  • Communicate with the team in compliance with the established communication agreements.
  • Follow all company policies, procedures, and safety protocol.

Leadership

  • Effectively communicate, train the team and follow any department changes and communications.
  • Perform quarterly check-ins with the team and complete all related paperwork as detailed in the SOP.
  • Hire, train and discipline team members with support from the Production Manager.
  • Guide the daily workflow for optimal efficiency including overseeing the maintenance of the production calendar.
  • Ensure that the production standards and company policies are upheld.
  • Maintain a psychologically safe work environment.
  • Develop training protocols for the team to ensure that they have reached optimal competency in their positions.

Operations

  • Oversee daily operations of the department to ensure that it functions efficiently.
  • Using filling machines or by hand(when required), fill teas, sweets and samples as required in accordance with sales to maintain adequate stock levels.
  • Fill tea for the tea club, custom orders and flights as needed.
  • Label all products with product labels and date stamps accurately and efficiently.
  • Maintain product label files both digitally and physically.
  • Execute daily cleaning and maintenance of machines to keep them operating optimally.
  • Support colleagues in ongoing production activities as needed.
  • Support team in completing general warehouse tasks such as cleaning and product assemblage.
  • Maintain adequate inventory of supplies and products.
  • Accurately blend teas according to recipes using accurate weights and measurements to maintain product consistency and quality.
  • Complete all required paperwork for each batch blended.
  • Flavor tea according to current protocols.
  • Maintain accurate management of inventory of raw goods including proper storage protocols.
  • Accurately receive and restock raw goods as they come in and update the inventory tracking system.
  • Maintain proper handling of all allergens.
  • Follow all sanitation standards including sanitization of equipment and use of triple sink setup.
  • Submit accurate orders of raw goods for reorder

General

  • Maintain clean and organized workspaces, following all current protocols.
  • Attend and participate in weekly L10 meetings, quarterly Rock meetings, annual planning meetings in addition to other scheduled meetings.
  • Analyze and report results in accordance with the scorecard metrics.

Physical Demand and Work Environment:

This position requires standing for up to 8 hours per day. It also requires lifting up to 50 lbs and bending during the shifts to complete the required tasks.

Qualifications:

  • Strong attention to detail.
  • An ability to maintain momentum and accuracy when doing repetitive tasks.
  • Previous packing and shipping experience is a plus.
  • Ability to maintain a consistent positive attitude.
  • Possess strong written and verbal communication skills.
  • Ability to work closely with team members as well as individually.
  • Possess effective and strategic problem solving skills
  • Ability to learn processes quickly and execute with efficiency.
  • Ability to work independently for long periods.
  • Must have reliable transportation

This is a general outline of the tasks that the position entails and may include other responsibilities as the need arises or may be modified at any time.

OMG, you had me at Earl Grey! How do I apply?

Please include a cover letter with your resume that mentions your favorite tea (or a tea you'd like to try). Bonus points if you tell us what you’d put on our workday playlist!

IMPORTANT: Applications without a cover letter will not be considered

Got any other perks?

  • Store discounts
  • Flexible schedule
  • Professional development assistance

COVID-19 Considerations

At Plum Deluxe, employee health and safety is our top priority. We have implemented processes and precautions to prevent the spread of COVID-19 in our facilities. We make available: gloves, masks, and hand sanitizer to all employees who report to work.

Job Type: Full-time

Pay: $22.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Paid time off
  • Professional development assistance
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: In person