Program Assistant - Imagine U

The Imagine Institute
The Imagine Institute in Tukwila, WA 98188
From $25 an hour - Full-time

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Skills

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Languages

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Job details

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Pay

  • From $25 an hour

Job type

  • Full-time

Shift and schedule

  • 8 hour shift
  • Weekends as needed
  • Day shift
  • Monday to Friday

Location

The Imagine Institute in Tukwila, WA 98188

Benefits
Pulled from the full job description

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Full job description

a Program Assistant

Imagine U Department

(This position is remote. We are authorized to hire Washington residents only. Traveling to Tukwila WA is required four times a year. )

About Us

The Imagine Institute is a nonprofit organization headquartered in Tukwila, WA, providing grassroots professional development opportunities to early care and education professionals throughout Washington State. We offer a variety of groundbreaking programs that provide supports to child care center workers, licensed family child care providers, and Family, Friend, and Neighbor caregivers. All Imagine programs are built on the core tenets of relationship-based professional development and the belief that a providers’ years of experience translate to valuable knowledge and skill. Our professional development supports are culturally responsive, respectful of providers’ skills and knowledge, and accessible to those already working long hours, often for low pay. Imagine Institute staff speak Spanish, English and Somali and have experience working in the field. Our goal is to elevate the conditions of this profession while maintaining its incredible diversity.

About the role
Imagine U is a state-wide peer mentorship program dedicated to supporting career opportunities for existing family child care providers and those aspiring to become a family child care provider. Reporting to the Program Manager of Imagine U, the Imagine U Assistant is an entry-level, full-time, hourly, position. This role’s main function is to provide administrative support to the Imagine U team and its clients, ensuring programs run smoothly and efficiently, and that its data is accurate and timely.

The ideal candidate can speak either Somali or Spanish, has a commitment to the diversity and dynamism of the early childcare learning field, prizes attention to detail is efficient in their work, finds reward in helping others to complete a wide range of projects, and is comfortable pivoting and prioritizing multiple and changing priorities. Those who are bilingual in Spanish and/or Somali are highly encouraged to apply.

Essential Functions

  • Manage and maintain Imagine online systems with accuracy by collecting and inputting information into database
  • Pull data from database needed for various reports
  • Provide excellent customer service in person, by phone, and virtually to training participants, colleagues and stakeholders
  • Oversee scheduling, calendaring, booking, and reservation for travel, events, and department meetings
  • Disperse materials and schedules to trainers and lead mentors
  • Coordinate data related to trainer performance, including evaluations, self-assessments, and observations
  • Process, record, and file Imagine U attendance reports and evaluations
  • Act as liaison between the organization and trainers and lead mentors
  • Provide technical assistance to program participants
  • Provide administrative support such as filing, typing, copying, binding, scanning, data entry, etc. as needed

Qualifications

  • Speaks Spanish
  • Can easily learn new computer programs and software
  • Fully comfortable with Microsoft Office suite, especially Excel and Word
  • Has experience with creating and maintaining databases and/or in Customer Relationship Management programs is required
  • Previous experience with Salesforce preferred
  • Strong attention to detail
  • Experience working with governmental agencies a plus

Requirements

  • Must have experience working remote with a proven track record of workplace accountability
  • Must be able to sit, or stand, for long periods of time using office equipment and computer
  • Position may require moderate lifting of supplies and materials from time to time
  • Collaborative and flexible team player with strong organizational and interpersonal skills
  • Ability to work independently and simultaneously on multiple tasks with conflicting deadlines
  • Commitment to the diversity and dynamism of participants, colleagues, and stakeholders
  • Strong verbal and written communication skills in English required. Secondary fluency in Somali, Spanish, or another language preferred
  • Ability to give and receive feedback in a professional manner
  • Ability to patiently explain technology and policies to participants, colleagues, and stakeholders
  • Must be able to occasionally work long and irregular hours, sometimes including weekends
  • Demonstrated ability to take initiative to seek improvement of systems, protocols, and processes to help programs achieve their goals

Compensation

  • Pay starts at $25 per hour
  • We offer a living wage stipend for King County that raises starting pay to $29.57 per hour (proof of residence required)

The Imagine Institute is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: From $25.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Language:

  • Spanish (Required)

Work Location: In person

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