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Program Associate, Financial Education & Outreach

CASH Campaign of Maryland
4.3 out of 5
16 South Poppleton Street, Baltimore, MD 21201
$45,000 - $51,000 a year - Full-time


16 South Poppleton Street, Baltimore, MD 21201

Pulled from the full job description

  • 403(b) matching
  • Cell phone reimbursement
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Health savings account

Full job description

Program Associate, Financial Education & Outreach


The CASH (Creating Assets, Savings and Hope) Campaign of Maryland promotes economic advancement for low-to-moderate income individuals and families in Baltimore and across
Maryland. CASH accomplishes its mission through operating a portfolio of direct service programs, building organizational and field capacity, and leading policy and advocacy initiatives to strengthen family economic stability. For more information, please visit

The CASH Campaign of Maryland seeks a Program Associate to support the delivery of its direct service programs at the University of Maryland Baltimore, Community Engagement
Center (CEC) in West Baltimore. The Program Associate will work at the CEC with other
CASH staff, volunteers, and community partners to offer financial education, public benefits screening, tax site support, case management, and referrals to ensure that families receive the resources they need.


Case Management (30%)

  • Using an online tool ( EarnBenefits Online) provide one-on-one screening and application assistance to connect individuals and families to public benefit programs.
  • Provide case management and follow-up support to ensure that families enroll in benefits and are connected to other resources and programs provided by CASH and its partners.

Education & Outreach (30%)

  • Teach financial education workshops in the Baltimore area with a primary emphasis in West Baltimore. CASH will provide curriculum and training on how to deliver classes.
  • Support CASH’s financial education volunteers to engage in teaching classes in the community.
  • Collect and track data about workshop attendance, client outcomes, and report findings and success stories.
  • Represent CASH at various community outreach and networking events to boost awareness about CASH’s services.

Tax Site Support (January – April approx.) (40%)

  • Provide outreach presentations about CASH’s free tax preparation program to the community to help educate and recruit volunteers and clients.
  • Work one-on-one with tax clients to connect them to saving products and financial education resources.
  • Support tax volunteers working at the Community Engagement Center to help them promote tax time saving.

A successful candidate will have a background in education, social work, human service, personal finance, or related field. An undergraduate degree or 5 years of relevant work experience preferred.

  • Demonstrated ability to work with diverse organizations and people.
  • Experience working directly with clients or customers.
  • Experience delivering training to different audiences.
  • Must have excellent written and oral communications.
  • Ability to meet deadlines and juggle multiple tasks.
  • Ability to work some nights and weekends for outreach events and Saturday’s during tax season.
  • Ability and means to travel on a flexible schedule as needed to complete work assignments.
  • Experience with Outlook, Word, Excel, and PowerPoint as well as virtual meeting platforms (e.g., Zoom).
  • Highly motivated, self-starter with interest in working in a fast-paced organization.
  • Ability to lift up to 25lbs.

Salary range is $40,000 - $45,000 commensurate with experience and includes a generous benefits package, fully paid health coverage, cell phone stipend , matched retirement, and more! Content training related to personal finance or financial products will be provided at no cost. To apply please send resume and cover letter to Sara Johnson, COO. Equal Opportunity Employer. No phone calls please.

Job Type: Full-time

Pay: $45,000.00 - $51,000.00 per year


  • 403(b) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Vision insurance

Patient demographics:

  • Adults


  • 8 hour shift
  • Evenings as needed
  • Weekends as needed


  • Case management: 2 years (Preferred)
  • community outreach: 2 years (Preferred)
  • Presentation skills: 2 years (Preferred)

Ability to Relocate:

  • Baltimore, MD 21201: Relocate before starting work (Required)

Work Location: In person