Program Coordinator

Serenity C & C, Inc.
2.9 out of 5 stars
Newport News, VA 23601
$41,000 - $50,000 a year - Full-time

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Job details

Pay

  • $41,000 - $50,000 a year

Job type

  • Full-time

Shift and schedule

  • 8 hour shift
  • Weekends as needed
  • Evenings as needed

Benefits
Pulled from the full job description

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid holidays
  • Paid time off
  • Vision insurance

Full job description

Serenity C&C Inc.
Empowering Individuals, Enriching Lives

Job Title: Program Coordinator – Sponsored Residential Services

Location: Hampton Roads, Virginia (Newport News, Hampton, Richmond, Chester, Poquoson)

Position Type: Full-Time

Salary: $41,000 – $50,000 per year

Benefits: Health, Dental, Vision, Life Insurance, Paid Time Off, 401(k), Paid Holidays, Company Vehicle, Laptop, and Phone

About Serenity C&C Inc.

Serenity C&C Inc. is a licensed provider of Sponsored Residential Services in Virginia, committed to offering individuals with intellectual and developmental disabilities the opportunity to live in a family-like setting. Our mission is to support individuals in achieving a quality life, advocating for their rights, and promoting community presence and participation.

Position Overview

The Program Coordinator is responsible for overseeing the development, implementation, and coordination of Individual Support Plans (ISPs), Behavioral and Therapeutic Support Plans for individuals within the Sponsored Residential program. This role ensures compliance with DBHDS, DMAS, and HCBS regulations, and involves direct interaction with individuals, families, and community partners to deliver person-centered services.

Key Responsibilities

  • Person-Centered Planning & ISP Development: Lead the creation and ongoing implementation of ISPs and behavioral support plans, ensuring they are tailored to each individual's needs and preferences.
  • Regulatory Compliance: Ensure all services adhere to DBHDS, DMAS, and HCBS regulations, maintaining up-to-date knowledge of relevant policies and procedures.
  • Quality Assurance: Conduct regular reviews of service delivery, documentation, and outcomes to ensure high-quality care and continuous improvement.
  • Staff Supervision & Training: Provide guidance and support to Sponsored Residential Providers, ensuring they receive necessary training and maintain certifications in CPR/First Aid, Medication Administration, and other required areas.
  • Community Integration: Facilitate opportunities for individuals to engage in community activities, promoting normalization and inclusion.
  • Documentation & Reporting: Maintain accurate records of services provided, incidents, and progress notes, ensuring compliance with all documentation standards.
  • Collaboration: Work closely with families, guardians, Community Services Boards (CSBs), and other stakeholders to coordinate services and support individuals in achieving their goals.

Qualifications

  • Education: Bachelor’s degree in Social Work, Psychology, Human Services, or a related field or 5 to 10 years’ experience managing a minimum caseload of 20 or more individuals.
  • Experience: Minimum of 1 year of experience in a supervisory or program coordination role within a behavioral health or developmental services setting.
  • Knowledge: Strong understanding of DBHDS, DMAS, and HCBS regulations and service delivery models.
  • Skills: Excellent communication, organizational, and leadership skills. Proficiency in Microsoft Office Suite and electronic health record systems.
  • Licensure: Valid driver’s license and reliable transportation.

Preferred Qualifications

  • Experience with Waiver Management System (WaMS) and Computerized Human Rights Information System (CHRIS).
  • Certification in Medication Administration.
  • Experience in quality assurance and compliance monitoring.

Work Schedule

  • Hours: Monday – Thursday, 8:00 AM – 5:00 PM; Friday, 8:00 AM – 3:30 PM
  • On-Call: Availability for 24-hour on-call support as needed.

To Apply: Please submit your resume and cover letter detailing your qualifications and experience to dhernandez@serenityccinc.com

Serenity C&C Inc. is an Equal Opportunity Employer committed to fostering an inclusive and supportive work environment.

Job Type: Full-time

Pay: $41,000.00 - $50,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Evenings as needed
  • Monday to Friday
  • Weekends as needed

Ability to Commute:

  • Newport News, VA 23601 (Required)

Ability to Relocate:

  • Newport News, VA 23601: Relocate before starting work (Required)

Work Location: In person

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