Quality Assurance Intern

Social Assurance is a SaaS (Software as a Service) company providing marketing, communication, content management, community engagement software, and services to community-focused brands and organizations. Its customer base is international in scope and focuses on regulated industries within financial services, education, and the public sector.

Social Assurance is looking for a Quality Assurance Intern to join our team for summer 2025 and the upcoming fall semester. As a QA Intern, you’ll gain hands-on experience supporting product testing efforts and helping ensure the quality and reliability of our applications. You’ll collaborate directly with our development team and play a meaningful role in identifying bugs and improving user experience across our platform.

The QA Intern exhibits the following core values of the Social Assurance brand:

• Drive: You’re motivated to understand our solutions and contribute to developing high-quality software.
• Responsibility: You take ownership of your work with precision and integrity, ensuring no details slip through the cracks.

Your Qualities:

• A sharp eye for detail and a knack for catching issues before users do
• Excited about testing applications and learning how products are built and refined
• Communicates clearly with team members about testing outcomes and bug reports
• Eager to work in a dynamic, real-world product development environment

Your Responsibilities:

• Test application functionality across devices and browsers during product release cycles
• Conduct daily checks on application performance and API reliability
• Monitor, document, and report bugs or issues to the product manager
• Collaborate with the product manager and developers to identify QA needs and priorities
• Assist the helpdesk team in diagnosing and documenting user-reported bugs

What You’ll Learn:

• How to test web and mobile applications for functionality, performance, and user experience
• How to write and manage bug reports and QA documentation
• How to use QA tools and platforms
• How to collaborate with product teams and developers
• How to identify patterns in issues and help improve product quality proactively

Qualifications

• Enrolled full-time in a college or university program (Computer Science or a related field preferred)
• Familiarity with software testing concepts and a desire to learn QA best practices
• Strong communication skills and the ability to document findings clearly (written and verbal)
• Ability to commit 10–15 hours per week during the semester

Job Type: Part-time

Pay: $15.00 per hour

Expected hours: 10 – 15 per week

Benefits:

• Health savings account
• Parental leave
• Retirement plan

Schedule:

• Monday to Friday

Work Location: In person