Quality Data Assistant

TITLE: Quality Data Assistant

LOCATION: Tucson Office

SUMMARY: This position requires determining whether or not a Veteran meets the eligibility for the SSVF program. It also involves careful examination of client case file ensuring all proper documentation is in the file. Will become familiar with NCHP Policies and Procedures, as will perform as Client Advocate.

SUPERVISOR: Quality Assurance Specialist

QUALIFICATIONS:

· Preferred Bachelor’s degree in a related field.

· Minimum Associate’s degree and 3 years experience in reviewing intake information, and determining eligibility.

· Above average computer skills and cross-referencing client information.

· Familiar with HMIS.

· Sound writing skills.

· Experience with utilization review process.

· Experience in developing and filing client files.

· Experience in obtaining and documenting client documents.

· Background in maintaining accurate trending reports.

· Provide two letters of work references, and one general reference.

· Maintain regular attendance.

· Able to perform work activities in a high pressure and time sensitive environment.

RESPONSIBILITIES:

· Processes paperwork for new and on-going clients.

· Requests and obtains pertinent information on new clients.

· Ensures all intake and eligibility documents are in client’s file.

· Communicates with other staff to reduce conflict and enhance resolution issues.

· Works with QA Specialist in developing program reports.

· Will assist with orientation process.

· Other duties as required.

SKILLS:

· Ability to pay strict attention to detail.

· Maintaining confidentiality.

· Excellent client communication skills.

· Above average computer skills.

· Ability to manage time effectively.

· Ability to work as part of a team.

· Able to work weekends and evenings.

Job Type: Full-time

Pay: $21.92 - $24.17 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: Remote