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Reception Desk Team Member - Evenings & Weekends

NYA Sports & Fitness
4 Primrose St, Newtown, CT 06470
From $15 an hour - Part-time

Location

4 Primrose St, Newtown, CT 06470

Benefits
Pulled from the full job description

  • Retirement plan

Full job description

RECEPTION DESK TEAM MEMBER

NYA Sports & Fitness Center

LOCATION: Newtown, CT

DEPARTMENT: OPERATIONS

STATUS: PART-TIME NON-EXEMPT

The Reception Desk Team Member is the first point of contact for all members, guests, or prospects.

JOB RESPONSIBILITIES:

  • Greets and checks in all members and guests
  • Full knowledge of the daily events and programs that are being conducted at the facility and is able to direct members and guests to the appropriate venue
  • Promotes program and membership enrollment in interactions with existing and potential members
  • Answers and directs all incoming phone calls, maintains front desk organization and appearance
  • Fields all member feedback and concerns
  • Resolves problems to ensure member satisfaction
  • Performs Opening and Closing Procedures for the Facility
  • Assists senior staff with administrative duties
  • Maintains a professional image within the community and the venue

MINIMUM QUALIFICATIONS:

  • Must be highly motivated, energetic and customer focused
  • Excellent communication and interpersonal skills
  • Experience with computer systems
  • Ability to communicate with associates and members
  • Must be available to work a flexible schedule; a combination of days, evenings, weekends, and holidays

WORKING CONDITIONS AND PHYSICAL DEMANDS:

  • Must be able to lift 50 pounds' waist high
  • Will be required to navigate various computer programs and apps
  • Facility has intermittent noise

Job Type: Part-time

Job Type: Part-time

Pay: From $15.00 per hour

Benefits:

  • Retirement plan

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday
  • Weekends as needed

Ability to commute/relocate:

  • Newtown, CT 06470: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 1 year (Preferred)
  • Typing: 1 year (Preferred)
  • Phone etiquette: 1 year (Preferred)

Work Location: In person