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Recruitment Associate

New York Cares
4.6 out of 5
New York Cares in New York, NY 10006
Temporarily remote
$45,000 a year - Full-time


New York Cares in New York, NY 10006

Pulled from the full job description

  • 401(k)
  • 403(b)
  • 403(b) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account

Full job description

About New York Cares

New York Cares exists to turn passion into action, leverage resources through partnership, and create long-lasting change across New York City. We've become the City's leading volunteer management organization by adapting and responding to our most pressing community needs – from everyday challenges like food insecurity and educational inequity to relief efforts in response to 9/11 and the COVID-19 pandemic.

We foster dynamic relationships with all stakeholders by committing to our core values: equity, humanity & trust. We see value in each of our stakeholders. Be it our volunteers, donors, staff, or community partners; we know we work best when we work together. When new challenges arise, we look to our network of over 1,000 nonprofits, schools, and government agencies across the 5 boroughs to inform our response. We build trust with our 50,000 annual volunteers who give of their time and skills to meet the current needs.

As we grow our team, we are committed to creating a workforce that reflects the communities we serve. New York Cares is dedicated to fostering a workplace where every employee feels valued, finds a place of belonging, and brings their authentic self to work.

About the Volunteer Relations Team

The Volunteer Relations team applies human resource management practices and expertise to our volunteer community. These practices include volunteer recruitment, screening, onboarding, providing ongoing professional development through trainings and enrichment activities, and celebrating accomplishments and success. This team provides this support and engagement at scale by utilizing a variety of technological tools, such as Salesforce, Drupal, Mailchimp, and Articulate, to ensure an optimal volunteer experience. This team also manages volunteer affinity groups and cohorts to build community among our volunteers. Through the application of these activities, this team drives volunteer retention.

Volunteer Recruitment Associate Description

Reporting to the Volunteer Relations Officer, the Recruitment Associate is responsible for recruiting high-quality, culturally competent volunteers to support our programming. This role works closely with Marketing & Communications to ensure demand is stimulated and with our Community Engagement and Volunteer Events departments to ensure program needs are met. The Recruitment Associate will scale our efforts of ensuring bilingual and neighborhood volunteers are placed on projects to meet client needs.

Scope of Responsibilities


  • Develop and deploy recruitment tactics to match a diverse array of volunteers to projects – especially skills-based, bilingual, and/or neighborhood-based volunteers.
  • Collaborate with Communications and Community Engagement departments to develop digital and print collateral for specialized volunteer populations.
  • Create and distribute targeted outreach campaigns (via MailChimp, mail merges, etc.) to engage specialized volunteers.
  • Manage and distribute quarterly newsletter for volunteers engaged in virtual phone banking program.
  • Steward marketing automation for New York Cares volunteer journey.
  • Ensure volunteer screening and background check requirements are met for specialized programs.
  • Manage and update external volunteer recruitment platforms (NYC Service, Volunteer Match, etc.).
  • Analyze volunteer demographics to support DEI initiatives.
  • Staff approximately 10 corporate service projects per year.

Additional duties may be assigned as needed.


  • At least two (2) years of relevant professional experience; HS/HS school equivalency plus combination two (2) years relevant experience and/or post-secondary training/education considered.
  • Excellent interpersonal, written and verbal communication skills; Spanish language fluency preferred.
  • Strong administrative skills and problem-solving skills.
  • Proficiency in MS Office (Excel, Word, PowerPoint), working knowledge of Outlook and Salesforce a plus.
  • Ability to communicate effectively with a wide variety of stakeholders.
  • The willingness to work beyond traditional working hours and schedules, including some evenings and weekends.
  • Good sense of humor & commitment to volunteerism.

Salary: Starting salary $45,000. We provide excellent benefits including comprehensive health insurance, 403(b) employer matching contributions, life insurance, and ample paid time off.

New York Cares is an Equal Opportunity/Affirmative Action Employer. Peace Corps & AmeriCorps alumni are encouraged to apply.'
Work Location:

  • One location

Work Remotely

  • Temporarily due to COVID-19

Job Type: Full-time

Pay: $45,000.00 per year


  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance


  • 8 hour shift
  • Monday to Friday

COVID-19 considerations:
Staff is currently working remotely for office based work. For activities in the community, social distancing, PPE protocols, and vaccine eligibility are in effect.

Application Question(s):

  • Describe a specific time that you have significantly helped someone else in your current or former organization.
  • Why are you interested in potentially working for a volunteer and not-for-profit organization?


  • Mandarin (Preferred)
  • Spanish (Required)

Work Location: One location