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Residential Counselor

Plummer Youth Promise
4.3 out of 5
Salem, MA 01970
$20.90 - $23.00 an hour - Full-time


Salem, MA 01970

Pulled from the full job description

  • 401(k)
  • 403(b)
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Opportunities for advancement
  • Paid time off

Full job description

  • 401(k)
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
  • Vision insurance
  • Wellness resources


The Residential Counselor provides for the direct supervision of residents of the Plummer Residential Programs
during his/her shift. The Residential Counselor is an integral part of the treatment team and works with
Residents daily to assist them in achieving their identified treatment goals. This is a full-time role and is eligible to participate in employer provided medical and dental benefits. Shifts are Tuesday through Saturday 3pm-11pm.

  • Authentically engage residents and their Parents/Identified Caregivers by demonstrating Youth Guided;
  • Strength Based, Trauma-informed and Family Driven interventions.
  • Provide direct supervision for residents of the Plummer Residential Programs
  • Effectively engage residents via the Collaborative Problem Solving (CPS) Model.
  • Effectively utilize Therapeutic Crisis Intervention (TCI) to maintain a safe environment.
  • Effectively document interventions /progress on Daily Progress Notes using APRICOT.
  • Accurately complete the shift entry in the daily Communication log at the end of each shift.
  • Assist in daily meal preparation, and weekly menu planning.
  • Administer medications in accordance with MAP policy.
  • Engage youth through the PAYA curriculum.
  • Provide transportation for residents to and from appointments, work etc.
  • Assist residents in weekly grocery shopping.
  • Assist residents in maintaining the daily cleanliness of the program.
  • Attend all relevant meetings as assigned by the Program Manager.
  • Demonstrate flexibility to meet the needs of the overall milieu, including adjusting schedules, or milieu
  • assignments as deemed necessary by the Program Manager.
  • Attend supervision, in-service training, trainings, conferences, and all meetings deemed necessary by the
  • Program Director or his/her designee.
  • Process concerns and incidents with milieu staff and clients in an appropriate and professional manner.
  • Accept additional responsibility as assigned by Program Manager or their designee.
  • Attend and actively engage in all monthly staff meetings.
  • Attend and actively engage in scheduled Supervision.
  • Other duties as assigned.


Communication: Shares appropriate information to keep people informed; Communicates clearly and
effectively in writing and person; Adheres to both written and verbal reporting communication policies.

Conflict Management: focuses on solving conflict, not blaming; Maintains confidentiality; Keeps emotions
under control; remains open to, and listens to, other ideas and tries new things
Will embrace constructive change even if personally difficult to do.

Initiative: Exhibits strong effort and desire to accomplish what is undertaken; expresses opinions in an
appropriate manner; Is engaged in the process; Is proactive; Creates program ideas and activities.

Self-Awareness & Development: Is aware of own strengths and areas of development; open to constructive
feedback from others; Works to overcome limitations; Active in professional development.

Teamwork: Works cooperatively with others; contributes to achieve a common objective; Makes decisions
that benefit the team; Assists others when needed; Celebrates wins together.

Managing On-going Tasks: Appropriately manages his/her time; Readiness/preparedness for work; follows
program policy and protocol; makes informed decisions.

Quality Management: Looks for ways to improve and promote quality; Demonstrates accuracy and


  • Bachelor’s Degree (Preferred)
  • Strong verbal and written skills.
  • Strong interpersonal skills and teamwork skills.
  • Excellent Professional boundaries and judgement
  • Ability to handle a fast-paced and stressful environment.
  • Strong sense of commitment to the Plummer Mission.

  • Valid Massachusetts Driver’s license and Acceptable driving History.
  • Visual and hearing acuity to perform job functions.
  • Ability to ascend and descend stairways.
  • Ability to bend, reach, move and lift 75 pounds.
  • Individual Medical Plan covered at 100%
  • Individual Dental Plan covered at 100%
  • LifeLock Identity Theft Protection Covered at 100%
  • 403(B) Retirement Plan
  • Generous Paid Time Off
  • Short Term and Long-Term Disability covered at 100%