Location:

Umiya Raleigh (Raleigh, NC)

Title:
Host

Reports to:
Restaurant Management

About Umiya
Umiya is a family-led, all-you-can-eat Japanese restaurant chain dedicated to providing authentic and memorable dining experiences. With locations across the U.S., Umiya offers a wide range of high-quality Japanese cuisine, including hotpot and other traditional dishes, all crafted to bring the flavors of Japan to our guests in a warm and welcoming environment.

Role Overview
At Umiya, our hosts are the first point of contact for guests and play an essential role in creating an inviting and exceptional dining experience. Hosts greet each guest with warmth, guide them to their table, introduce them to their server, and manage the restaurant’s waitlist during busy times. Umiya hosts help set the tone for the experience, ensure guest satisfaction, and maintain a clean, organized front-of-house area.

Responsibilities & Duties

• Greet guests with a warm smile and provide friendly, attentive service
• Engage in light conversation with guests as they are seated and introduce their server
• Manage the waitlist accurately to set appropriate guest expectations during high volume periods
• Thank guests sincerely upon departure and invite them to return
• Ensure that all guest areas, including waiting areas and restrooms, are regularly cleaned and sanitized
• Collaborate with the server and kitchen teams to maintain a smooth guest flow throughout the restaurant
• Assist with additional guest service tasks as needed to ensure satisfaction

Qualifications

• Minimum: Strong communication and customer service skills
• Preferred: Prior hosting or front-of-house experience in a restaurant setting

Employee Perks & Benefits

• Flexible scheduling
• 20% employee discount
• Lively work environment with growth opportunities

Dress Code
Umiya provides team members with branded Umiya shirts. Team members are required to wear black pants and non-slip shoes.

Job Types:
Full-time, Part-time, Temporary

Pay:
$10.00 - $25.00 per hour

Expected Hours:
Flexible Hours

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Shifts:
Flexible Shifts

Experience:
Customer service: 1 year (preferred)

Work Location:
In person

Job Types: Full-time, Part-time

Pay: From $10.00 per hour

Expected hours: 8 – 20 per week

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 10 hour shift
• 12 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Night shift

Ability to Commute:

• Raleigh, NC 27609 (Required)

Ability to Relocate:

• Raleigh, NC 27609: Relocate before starting work (Required)

Work Location: In person