Retail Store Manager (12 South)

HART’s Retail Store Manager is a whip-smart, go-getting, proactive, and organized leader who is passionate about delivering an exceptional retail and customer service experience.

This position requires thoughtful leadership both on-the-floor and back-of-house. They are excellent delegators - not afraid to ask the team to step-up for a variety of tasks big and small.

ABOUT HART

HART is a boutique jewelry brand founded in Charleston, South Carolina in 2016. Our mission is to deliver best-in-class quality, soulfulness, and original design. We are committed to creating joyful, empowering, and long-lasting products and a unique brand experience.

Leadership & Team Management

❏ Serve as top liaison between all store and HQ relations and communication

❏ Responsible for recruiting, hiring, training, and developing store talent across all areas of the business

❏ Implement HART retail and HR guidelines

❏ Store Manager will lead and execute all efforts required to meet and exceed store sales goals

INVENTORY MANAGEMENT

❏ Delegate and oversee physical inventory labor, including weekly charm & chain inventory counts and communication to HQ

❏ Uphold and maintain loss prevention standards

SALES

❏ Communicate and demonstrate the HART brand aesthetic to the sales team and customer, acting as a brand ambassador

❏ Foster a detail oriented environment to inspire team to continuous improvement and sales goal achievement

❏ Act as a mentor and leader on the sales floor (and off!) with positive, inspiring energy

CUSTOMER RELATIONS & EVENTS

❏ Lead on private parties and onsite event management

❏ Liaison with Retail & Events Manager to strategize in store activations and bring HART brand awareness to the community

REQUIREMENTS:

Genuine enthusiasm for retail, fashion, and jewelry and an outgoing, friendly demeanor. Basic-level jewelry assembly (jump rings, pliers) and an artistic eye for detail and scale. Ability to work in a fast-paced, cross functional team focused environment.

The ideal candidate is a natural leader, communicator, personable and has incredible attention to detail and a healthy sprinkle of perfectionism. This person embodies the HART attitude - a positive, fun, curious person who loves connecting with people. Minimum of 4 years retail management experience required.

REPORTING

Store Manager reports directly to Retail & Events Manager. Assistant Store Manager, Key Holders and Sales Associates report to Store Manager.

This full-time salaried position includes required availability to work a flexible work schedule (days, evenings, weekends, & holidays if required to meet the needs of the business). Parking included. Occasional after-hours plus travel as needed. Benefits include paid time off, insurance (health, dental, and vision) for eligible employees, and employee discount. Physical stamina to perform manual tasks, including lifting and carrying packages up to 50 pounds.HART is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or protected veteran status.

Job Type: Full-time

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 4 years

Ability to Relocate:

• Nashville, TN 37204: Relocate before starting work (Required)

Work Location: In person