RN - Patient Service Manager

Brookdale Associates
7 reviews
Bronx, NY
$100,000 - $135,000 a year - Full-time

Job details

Here’s how the job details align with your profile.


  • $100,000 - $135,000 a year

Job type

  • Full-time

Shift and schedule

  • 8 hour shift
  • Day shift
  • Monday to Friday


Bronx, NY

Pulled from the full job description

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement

We are currently looking for an experienced and compassionate Registered Nurse to oversee a team of home health Nurses. The ideal candidate assesses and provides skilled nursing care to homebound patients. As the Patient Service Manager (PSM), you will supervise a staff of CHHA RNs (8-12) and provide clinical oversight. Additionally, you will resolve operational issues that promote patient satisfaction.

  • Position: Registered Nurse (Full Time & Per Diem)
  • Location: Bronx, NY
  • Specialty: Home Care
  • Schedule: Monday - Friday, 8:30 am - 5:00 pm
  • Salary: $100,000 - $135,000 (Depends on Experience & Education)
  • Excellent Benefits Package!!

*** Candidates must have previous experience in home care and management!!

As a Patient Services Manager you will:

  • Supervising nursing staff and their day-to-day duties on behalf of senior management.
  • Ensuring that patients receive quality healthcare.
  • Performing administrative duties, including scheduling nursing staff shifts.
  • Expediting issues of concern to senior administrators on call.
  • Liaising with patients, family members, and healthcare professionals to ensure quality care.
  • Updating records and communicating information to relevant departments.
  • Providing nursing staff with clinical instructions, advice, or guidance, when required.
  • Creating and updating personalized care plans for patients.
  • Collaborating with patients' families, friends, and social supports in developing treatment plans.
  • Interacting with healthcare providers to facilitate patients' treatments.
  • Ensuring patients’ treatment requirements are met.
  • Suggesting alternative treatment plans when patients' services requests do not meet medical necessity criteria.
  • Instructing and educating patients on procedures, healthcare provider instructions, and referrals.
  • Conducting regular follow-ups with patients to evaluate progress, promote continuity of care, and ensure improved health outcomes.


  • 2 years of Home care CHHA experience
  • 1 year or more of Supervisory experience
  • Ability to educate and motivate staff
  • Good communication skills (written, verbal, oral)
  • Knowledge of Medicare conditions of participation
  • BSN (Masters preferred)
  • NYS RN valid license
  • NYS RN registration
  • Valid driver’s license and ability to provide own transportation during working hours for the purpose of making home visits.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, and skills required.

Job Type: Full-time

Pay: $100,000.00 - $135,000.00 per year


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Medical specialties:

  • Home Health


  • 8 hour shift
  • Day shift
  • Monday to Friday

Work setting:

  • In-person

Ability to commute/relocate:

  • Bronx, NY: Reliably commute or planning to relocate before starting work (Required)


  • Bachelor's (Preferred)


  • Home health: 1 year (Preferred)
  • Management: 1 year (Preferred)


  • BLS Certification (Preferred)
  • RN (Preferred)

Work Location: In person

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