Sales Support/Receptionist

Louws Truss is a growing, locally owned company serving the Pacific Northwest for over 70 years. We manufacture roof and floor trusses for residential and commercial projects throughout Washington State and beyond. It is our passion to build an industry leading company where everyone wins. We are committed to doing the right thing, working hard together, being experts in our field and delivering quality product for our customers. We are all in on these values and are seeking applicants that share our commitment of being great partners to our customers, community, vendors, and staff.

We have an opening for a Sales and Office Support/Receptionist at our Burlington WA location. Combining strong customer-service skills and exceptional attention to detail, this role is the first point of contact for our customers and vendors, as well as offers support to our sales and office teams.

About the Position
This is a full-time nonexempt position: Monday – Friday 7:30am - 4pm. Hours may be adjusted if needed.

Starting Wage is $21 - $23 an hour with potential increase upon a successful 90-day review.

The Training Plan
Initially, you will learn about the truss manufacturing industry by working closely with our Office Administrator. Your training will cover using our phone system, industry specific software, and understanding truss design and manufacturing. Our team is here to help you every step of the way to ensure your success.

Our Benefit Package

• Medical
• Dental
• Vision
• 401k
• 401k company match
• Vacation Time
• Sick Accrual
• 6 Paid holidays

Areas of Responsibility
Sales and Office Support

• Process initial bids for outside sales staff
• Assist in managing delivery schedules with Sales and Dispatch
• Distribute completed bids and orders to customers
• Retrieve plans and jobsite schedules off industry builder portals
• Order office supplies
• Distribute invoices and shipping receipts to appropriate department

Reception

• Welcome guests and visitors to Louws Truss
• Help potential job candidates with the application process
• Sign for packages and deliveries
• Answer incoming calls and direct to the appropriate team member or department.

The successful candidate will possess the following qualifications:

• The ideal person in this position will demonstrate the ability to communicate effectively via phone, email, and in person with a professional and friendly demeanor.
• Candidate must be punctual, cheerful, and possess a willingness attitude to take on new tasks or spearhead projects as assigned.
• Able to multi-task in a busy environment
• Previous administrative experience
• Ability to operate a multi-line phone system
• Strong knowledge of Microsoft office suite

If this position interests you, we welcome you to apply to become a member of our team; you can apply by emailing a resume and cover letter, visit our Burlington office or apply via our website: https://www.louwstruss.com/employment.html

Only qualified applicants will be contacted.

We are located at: 1010 South Spruce St Burlington, WA 98233

Office hours are M-F 7:30am-5pm.

Louws Truss Inc. is strongly committed to equal employment opportunity in all its employment practices. We recruit, employ, train, promote, pay, discipline, layoff and terminate employees without regard to a person's race, color, creed, religion, sex, age, national origin, marital status, physical or mental handicaps, or any other status or characteristic protected under any applicable federal or state law. Louws Truss is a drug free workplace; pre-employment drug test is required. We are a Washington State based company and do not test for Marijuana.

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Work Location: In person