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Senior Director of Programs

Mental Health Advocates of WNY
1021 Broadway Street, Buffalo, NY 14212
$70,000 - $75,000 a year - Full-time


1021 Broadway Street, Buffalo, NY 14212

Pulled from the full job description

  • 401(k) matching
  • 403(b)
  • 403(b) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance

Full job description

About us

Mental Health Advocates of WNY is a small business in Buffalo, NY. We are agile, rewarding, inclusive and our goal is to MHA is a team of experienced mental health advocates who provide resources, programs, and hope for our community. We promote mental health and well-being for people of all ages and demographics throughout Western New York..

Are you a compassionate leader looking to make a difference? Mental Health Advocates (MHA) is seeking a dynamic individual to lead our dedicated team of program professionals. Whether you've personally experienced mental health challenges or have supported a loved one through their journey, your unique perspective is valuable to us. Alternatively, if you've worked in the mental health field and are eager to drive systemic change, we want to hear from you.

At MHA, we're committed to improving mental health care across various settings, including schools, courts, hospitals, and the community. If you're passionate about creating a future of compassion and caring, join us in our mission to make a tangible impact on people's lives.

Position Summary

The Senior Director of Programs is a senior level position responsible for the strategic leadership and operational management and oversight of assigned programs. Coordinates and supervises program managers and coordinators. Accountable for the fiscal management, administration, and coordination of programs, while upholding the values and principles of Peer Support.

Essential Functions

  • Develops long-range goals, objectives, priorities, and recommendations.
  • Monitors various projects to ensure maximum effectiveness and compliance.
  • Acts as a liaison for programs and services with outside agencies or community leaders. Communicates program information internally. Consults and advises within area of expertise.
  • Manage program budgets effectively, ensuring responsible allocation of resources and adherence to financial goals and objectives.
  • Assists with Grant writing and reporting.
  • Advises Executive Director on program issues and requirements. Assists program coordinators with specific needs as requested.
  • Responds to complex inquiries from all levels of employees or external sources regarding a variety of questions, such as clarification of policy and procedures.
  • Participates in various meetings and committees.
  • Guides, leads, reviews, verifies, observes, and manages the work of people reporting directly to you. Assists in scheduling and administrative requirements.
  • Analyzes and interprets data that is regularly available on programs and performance.
  • Conducts needs assessment to identify knowledge, skills, behaviors, and competencies required in selecting.
  • Performs other job-related duties as assigned.


  • Minimum of a Bachelor’s Degree, Master’s Degree preferred.
  • Minimum of 5 years of experience in a non-profit environment.
  • Minimum of 3 years of experience in a team management role.
  • Lived experience in Peer Work preferred.
  • Demonstrated success developing and evaluating program models.
  • Knowledge of the Children's System of Care preferred.
  • Experience working with schools.
  • Proficient with MS Office Suite.
  • Excellent verbal and written communication skills, with exception attention to detail.
  • Critical-thinking and decision-making skills.
  • Strong time management skills and ability to multitask.

Travel Requirements

Incumbents must possess a valid Driver License and reliable transportation with the ability to travel within New York State, as well as nationally, if required

Physical Requirements/ Working Conditions

The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, and sit for long periods of time.

The employee is required to regularly reach with arms and hands; use hands to handle. Hands and fingers frequently perform repetitive motion including typing/keying.

Occasionally the employee will lift and/or move up to 25 pounds.

This job requires close vision, peripheral vision, depth perception and the ability to adjust focus. Employee is required to regularly talk and hear.

The Mental Health Advocates of WNY is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law.

For more information on Mental Health Advocates of WNY, please visit our website at

Job Type: Full-time

Pay: $70,000.00 - $75,000.00 per year


  • 401(k) matching
  • 403(b)
  • 403(b) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Retirement plan
  • Vision insurance


  • 8 hour shift


  • Master's (Preferred)


  • non-profit environment: 5 years (Required)
  • Team management: 3 years (Required)
  • peer work: 1 year (Required)

Ability to Relocate:

  • Buffalo, NY 14212: Relocate before starting work (Required)

Work Location: In person