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Senior Field Service Technician - FW

3.4 out of 5
Richmond, VA
$35 - $39 an hour - Full-time
Pay in top 20% for this fieldCompared to similar jobs on Indeed

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Job details

Here’s how the job details align with your profile.


  • $35 - $39 an hour

Job type

  • Full-time

Shift and schedule

  • 8 hour shift
  • Weekends as needed
  • Monday to Friday


Richmond, VA

Pulled from the full job description

  • 401(k)
  • 401(k) matching
  • AD&D insurance
  • Dental insurance
  • Disability insurance
  • Flexible schedule
  • Flexible spending account

Full job description

Senior Field Service Technician- Dispatchable

As a Senior Field Service Representative, you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for customers in a variety of locations. This mission critical role involves working on a variety of technologies including, media filtration, softening, reverse osmosis (RO), ion exchange (IX), de-oxygenation, electro deionization, and ultrafiltration (UF). To be successful in this profession, you’ll need to have excellent mechanical know how and problem-solving skills, and the ability to help others develop those skills as well. If you like the idea of working in a challenging role doing meaningful work you can feel proud of, here’s more…

Ideal candidate:

  • Valid Drivers license
  • Must be able to get access to a nuclear facility through strict background check and drug screen
  • Manufacturing maintenance experience
  • Experience with any of the following: Electrician (any level), pump maintenance experience, PLC controls or programming, journeyman Millwright

Basic Responsibilities:

  • Frequently coach and train entry-level technicians
  • Perform maintenance with pumps, motors, pneumatic and electrical controls
  • Work with plumbing and PVC pipefitting
  • Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements
  • Monitor and maintain chemical injection systems
  • Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
  • Carry out mechanical, electrical and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
  • Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed
  • Provide excellent customer service and support
  • Demonstrate critical thinking and trouble shooting abilities
  • Work various hand and power tools regularly
  • Often work at heights, or confined and dark spaces that require proper attention to safety regulations and procedures
  • Transition between functioning in a team environment and working independently
  • Able to cover off hours, weekends, nights and respond to call outs when necessary
  • Other duties as required

About You:

This is a service role and you’ll bring your positive attitude to work with you every day because making other people happy makes you happy. To be successful in this role you should have the following:


  • High School Diploma / GED / Home School Certification OR international equivalent and 2+ years’ experience of service/maintenance or equivalent in an industrial environment

Preferred but not required:

  • Bachelor or Associates Degree in Science/Engineering (STEM) or technical certificate in Instrumentation
  • Controls or programming and/or water treatment equipment including UF/MBR Working experience with PLC control systems, PLC programming and troubleshooting

- 2-5 years technical experience including industrial or commercial process water experience
- 2-5 years experience in an industrial application ( electrical, plumbing, controls and
mechanical maintenance) Plant maintenance and previous experience as a field technician required
-Ability to travel extensively

-Ability to gain and maintain access to sites as assigned
-Valid Driver’s License

Please note: The Richmond, VA area is the ideal location for this role. Qualified candidates outside of the listed area will be considered.

What else do you get?
-Competitive pay and opportunity for advancement. A place to build a career!
-Paid training

- Great benefits including retirement plans

- Recognition for your hard work and achievements
-Opportunity for new challenges. We’re growing!
-Strong leadership team!
-An organization that gives back
-An award-winning organization that you will be proud to work for!

Hear what current Field Service Rep’s are saying

“One of the reasons I like working for WTS is the “resource revolution”. It is a good thing to work for a company that contributes to environmental stewardship. Training is another reason working for WTS is beneficial. And, the people. Lots of people that are willing to assist. ~Stephen

“When I first got hired on what I loved was the sheer amount there is to learn. Also, at least in BOO we have a very flexible schedule. This is a career, and there is more than one way to succeed and move forward. If you're someone who wants to get challenged to learn and work around people who knowledgeable in their craft than this is the place for you.” ~Daniel

“The best part of my job would be flexibility with hours most days. I enjoy the work with my manager and other FSR’s also. They are usually willing to help resolving site concerns and supporting decisions when it comes to customer dealings.” ~Ryan

At WTS, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we also offer competitive benefits that include:

  • Health & Life Insurance
  • Paid Vacation & Sick Time
  • Paid Holidays
  • Parental Leave
  • 401(k) Plan
  • Flexible Spending Accounts
  • AD&D Insurance
  • Disability Insurance

Job Type: Full-time

Pay: $35.00 - $39.00 per hour

Expected hours: 40 per week


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance


  • 8 hour shift
  • Monday to Friday


  • Driver's License (Required)

Work Location: In person

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