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Senior Property Manager

Piedmont Housing Alliance
Charlottesville, VA
Full-time

Location

Charlottesville, VA

Benefits
Pulled from the full job description

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Paid time off

Full job description

Now Hiring: Senior Property Manager

Reports to: Director of Property Management

Position Status: FT, Non-exempt

Salary: based on related skills & experience.

Office in Charlottesville, VA.

To apply: Please submit a resume, cover letter, and three references to chassawi@piedmonthousing.org. We will not contact references until later in the hiring process, and not without your permission.

ABOUT PIEDMONT HOUSING ALLIANCE

Piedmont Housing Alliance’s mission is to create affordable housing opportunities and foster community through education, lending, and development. We are the backbone affordable housing organization in the region and operate through a collaborative approach as evidenced through a broad range of partnerships from new housing development to recently jointly opening Charlottesville’s first Financial Opportunity Center. Our work reflects our core values of Equity, Opportunity, Home, Community, and Respect. Over the last five years, Piedmont Housing has increasingly deepened its focus on racial equity as a primary lens for the organization’s work – internally, programmatically, and through advocacy - and we strive to become an anti-racist organization.

We define anti-racism as a practice – a continual, active effort to identify, evaluate, and dismantle the beliefs and structures that perpetuate racism.

POSITION SUMMARY

The Senior Property Manager oversees day-to-day operations of one or more multifamily properties totaling a maximum of 450 units, supervising on-site staff, and ensuring compliance with complex subsidy structures. This role maintains good public relations with residents, investors, the local public, private officials, and civic groups.

Piedmont Housing Alliance is an Equal Opportunity Employer. We are committed to building a team that uplifts and values inclusive policies and equitable practices. Candidates of all races, ethnicities, nationalities, religions, genders, sexual orientations, ages, and abilities are encouraged to apply.

ESSENTIAL FUNCTIONS

  • With Regional Property Manager, creates an annual operating budget for the property.
  • Monitors performance relative to the annual budget, manages operating expenses and prepares monthly variance reports.
  • Collects rent in a timely manner.
  • Markets and leases available units at the property; screens potential applicants and conducts tours.
  • Completes LIHTC, HOME and HUD tenant qualification at move-in, and annually thereafter, following all LIHTC, HOME and HUD tenant occupancy requirements, as applicable. Ensures compliance with rules, regulations, and tenant occupancy requirements.
  • Maintains good public relations with investors, local public or private officials, civic groups and leaders, or any other interested individuals.
  • Creates and properly stores property management records and files as needed. Maintains office files and computer systems according to company standards; neat, orderly condition and in compliance with all mandated rules and regulations as required by VHDA, HOME, HUD, and Piedmont Housing.
  • Maintains good relations with residents/tenants and assists with problem resolution among residents and between residents and staff.
  • Ensures that tenants and their guests are complying with the Lease Agreement provisions, including Pet Policy, and House Rules and Regulations.
  • Prepares for, schedules, and conducts inspections for all units in accordance with regulations set forth by House Rules and Regulations and Piedmont Housing. Creates and maintains applicable records of such inspections.
  • Oversees standard and proactive maintenance of assigned properties, recommending general improvements as needed.
  • Completes annual reports as required by VHDA and HOME.
  • Conducts orientation or special instructional meetings for residents.
  • Organizes, conducts, and directs special programs or social events.
  • Maintains required certifications for LIHTC and attends training necessary to accomplish this.
  • Prepares court documents necessary to comply with and attend court hearings.
  • Conducts annual performance evaluations for property managers, using approved internal processes and templates.
  • Must understand and consistently follow the guidelines of the Virginia Landlord, Tenant Act and Fair housing.
  • Attends staff meetings and training as required.
  • Performs other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES

  • Ability to contact, meet and relate to people using tact, diplomacy, and patience.
  • Exceptional interpersonal skills and human relation skills that positively benefit interactions with co-workers, internal and external clientele.
  • Demonstrated ability to deal effectively and professionally with coworkers and supervisors.
  • Effective oral and written communication skills with individuals at all levels.
  • Ability to communicate in a calm and professional manner when under pressure.
  • Good comprehension skills, with the ability to listen to and understand information and ideas presented through verbal communication.
  • Must be detailed oriented, able to plan, prioritize, and organize, multi-task and meet deadlines in a fast-paced environment.
  • Ability to make decisions quickly and in the best interests of residents, staff, and properties.
  • Knowledge of HUD Section 8 Occupancy Regulations as detailed in HUD Handbook 4350.3
  • Knowledge of Virginia Housing Development Authority Tax Credit qualification and compliance.
  • Knowledge of Virginia DHCD HOME qualifications and compliance.
  • Enthusiasm, good attitude, trustworthiness, personal integrity, and honesty.
  • Ability to work autonomously and understand when a superior needs to be involved in decisions.
  • Good decision-making skills, with the ability to analyze information, evaluate results, and implement the best solution to solve problems or challenges.
  • Self-motivated, with an ability and dedication to learn new skills quickly, keep up to date technically, and apply new knowledge to your job.
  • Demonstrated ability to operate safely in the workplace, with experience in holding peers accountable to safety standards.

QUALIFICATIONS

While this position leads several key areas of our work, it is not our expectation that candidates have a mastery across all areas; instead, we encourage candidates to apply who have self-awareness and humility around areas they will need to grow in and the motivation and aptitude to lead the learning required to hit the ground running.

  • Minimum three (3) years of property management experience; working knowledge of LIHTC, HOME, and HUD regulations preferred, as applicable.
  • Computer skills, with working knowledge of property management software (currently One Site) and Microsoft Office programs including intermediate to strong Excel skills.
  • Must own or consistently have a vehicle available for use.
  • Ability to successfully pass a background check and other pre-employment screenings.

PHYSICAL REQUIREMENTS

  • Able to lift & carry items up to 15 lbs.
  • Able to sit at a desk comfortably while working on a computer, for extended periods of time.
  • Able to hear and speak to customers in person and/or by phone.
  • Able to see and read on computer screen and paper.
  • Able to use hands and fingers to operate office equipment such as computer, copier, phone, etc.
  • Ability to stand for extended periods of time.
  • Ability to move about the property and through apartments; ability to negotiate stairs as needed.
  • Must be in good physical condition and have physical capacity to work extra hours when necessary.

PERFORMANCE STANDARDS

  • Current LIHTC certifications or equivalent.
  • Maintain compliance with applicable LIHTC, HOME, and HUD rules and regulations.
  • Maintain excellent relations with residents and staff.
  • Promptly see to property maintenance needs and capital improvements.
  • Operate within established and agreed on budget.

BENEFITS OVERVIEW

Piedmont Housing offers a highly competitive salary and benefits package which includes:

  • Generous Paid Time Off
  • Retirement Plan (401k matching)
  • Health and Dental insurance
  • Dependent Care FSA
  • Training/Coaching

Job Type: Full-time

Pay: From $55,000.00 per year

Experience level:

  • 3 years

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Charlottesville, VA: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Property management: 3 years (Preferred)

Work Location: In person