Service Desk Technician Eugene

BlueSun has an excellent opportunity as a Service Desk Support for the DEQ in Eugene

Tasks:

• software installation
• trouble shooting software center
• JIRA ticket triage
• answer phones
• help walk up customers

General Knowledge of:

• equipment, technologies, terminology, methods, and procedures for infrastructure specialty(ies).
• performance tuning and monitoring techniques.
• needs assessment analysis.
• feasibility study and cost/benefit analysis methods.

Basic Knowledge of:

• project management methods and techniques.
• purchasing procedures.
• testing and troubleshooting techniques.

Skill:

• communicating technical concepts to users.
• installing and modifying hardware and data communications equipment.
• writing documentation according to established standards.
• analyzing and defining user requirements.
• writing technical reports and instructional manuals for operations and users.
• developing, coordinating or presenting staff training.
• evaluating proposed new system resources.

Some Specialist (Not Software) positions may also require one or more of the following:

General Knowledge of:

• data communications hardware, software and equipment components (e.g., modems, multiplexors, lines, etc.).
• data management concepts.

Basic Knowledge of:

• network design.
• hardware configuration.

Please submit your resume to BlueSun for consideration.

Must be able to pass a criminal background check.

BlueSun, Inc. is an OREGON FORWARD Employment Services Company. As such we give hiring priority to persons with a disability, but we help anyone who wants a job.

BlueSun, Inc. is an equal opportunity employer. This means we do not discriminate in employment decisions or policies in violation of the law on the basis of any legally protected status, including but not limited to race, color, national origin, citizenship status, creed, religion, gender, age, marital status, physical or mental disability, sexual orientation, gender identification, political affiliation, veteran status, or any other status protected by law.

About BlueSun Inc.

BlueSun Inc. is a non-profit dedicated to providing employment for veterans and people with a disability but will help anyone looking for a job. We do this through education, technology, accommodation, and advocacy assistance. Job development services offered by BlueSun include vocational exploration, job search, job application assistance, resume writing assistance, interview training, meeting with employers to advocate for client placement, and job coaching. EVERYONE DESERVES A JOB.

Job Types: Full-time, Temporary

Schedule:

• Day shift

Ability to Commute:

• Eugene, OR 97401 (Required)

Ability to Relocate:

• Eugene, OR 97401: Relocate before starting work (Required)

Work Location: In person