Shift Leader/Manager

Sus Hi Eatstation
3.9 out of 5 stars
4693 Gardens Park Boulevard, Orlando, FL 32839

Profile insights

Find out how your skills align with the job description

Licenses

Do you have a valid Driver's License license?

Skills

Do you have experience in Customer communication?

Education

Do you have a High school diploma or GED?

Job details

Pay

  • From $17 an hour

Job type

  • Part-time
  • Full-time

Shift and schedule

  • Weekends as needed
  • Monday to Friday

Work setting

  • Fast casual restaurant

Benefits

Pulled from the full job description

  • Employee discount
  • Flexible schedule

Full job description

As the first level of management, a Shift Leader is expected to maintain day-to-day operations at the Dojo, as well as some office administration work. Shift Leaders work both in the front on the line, and in the back in the kitchen during the day. They are leaders, and with that, they have to provide the best example for their team members, as well as have good team management skills. It’s up to the Shift Leaders to make sure that things at the Dojo run smoothly for the day!

The Shift Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served, and that the restaurant team members are well trained and provide good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Shift Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed, and assist others with those tasks

Responsibilities

  • Interact regularly with customers ensuring a positive experience
  • Coordinate and facilitate staff member's tasks to ensure timely execution
  • Train and develop new team members to company standard
  • Accurately process and reconcile shift payment transactions
  • Motivate staff while working towards one goal

Qualifications

  • Outgoing and engaging personality
  • Strong communication and listening skills
  • Able to resolve conflicts quickly and efficiently
  • Experience in a leadership role is a definite plus

We are looking forward to hearing from you.

**Please note that we participate in E-Verify and employee rights**

Job Types: Full-time, Part-time

Pay: From $17.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule

Work Location: In person